Halle Goddard's Resume
Halle Goddard
Objective
To obtain a freelance writing position that allows me to showcase my diverse writing skills while allowing me to develop and further my knowledge of various topics.
Skills
A high attention to detail
Easily able to effectively work independently
Great time management skills
The ability to remain calm under pressure
Great confidence in working in a fast-paced environment
Experience
January 2015 - Present
Freelance Writer, Remote
Occasional blogging for miscellaneous websites, including SuperMoney
View my author page for SuperMoney here:
------------/author/hgoddard/
January 2018 - October 2018
Nanny, Philadelphia, PA
Caring for toddlers on a daily basis within the families home
Developing and implementing age-appropriate activities to promote learning
General housekeeping, including but not limited to:
Sweeping and mopping
Sanitizing the play areas
Keeping all surfaces clean and tidy
General meal prep
Experience with three under the age of 2
April 2017 - September 2017
Insomnia Cookies, Newtown Square, PA - Call Center Customer Service Representative
Providing exemplary customer service and assisting customers in the national call center
Placing orders and problem solving for customers
Acting as the the liaison between the bakeries and the public
June 2015 - August 2016
Animal Care and Control Team of Philadelphia, Philadelphia, PA - Customer Service Representative
Provided customer service to people in the front lobby
Practiced email and phone etiquette regularly
Directed customers to various departments and explained ACCT�s life-saving missions
Provided resources to Philadelphia citizens to prevent animal surrenders
Remained calm during tense situations that occurred in the ACCT lobby and acted on them appropriately
January 2014 - June 2015
Padgett Business Services, Philadelphia, PA - Marketing Representative/Office Associate
Telecommuted 25% of the time
Being the liaison between accounting clients and the business owners
Assisted in daily office duties, including but not limited to:
Email handling
Telephone answering
Typing, data entry
Scheduling appointments
Basic marketing duties, including but not limited to:
Creating Constant Contact email blasts
Outbound marketing
Creating marketing plans
June 2013 - February 2014
Termini Bros. Bakery, Philadelphia, PA - Customer Service Associate
Provide exemplary customer service
Maintained visual standards with the pasty setup
Practiced sanitary standards while giving customers the pastries
Created coffee drinks
Utilized a register and handled cash
Regularly upsold to customers and reached sales goals
2012-2013
JCPenney, Bradenton, FL - Operations Associate
Unloaded and organized inventory palettes
Placed and set merchandise on the sales floor
Restocked and organized the sales floor
Priced clearance items and created appropriate sales racks
Provided excellent customer service
Ran the POS system during checkout
October 2010 - August 2013
Winn Dixie, Bradenton, FL - Customer Service Representative Lead
Extensive cash handling
Providing excellent customer service
Practicing email and phone etiquette
Running the Customer Service desk
Remaining calm and handling situations before directing them to management
Education
American Public University and Community College of Philadelphia (transferred)
Associates of Early Childhood Education from APUS in progress
58 out of 61 credits completed
20 In-Classroom Observation Hours Obtained
Halle Goddard
Objective
To obtain a freelance writing position that allows me to showcase my diverse writing skills while allowing me to develop and further my knowledge of various topics.
Skills
A high attention to detail
Easily able to effectively work independently
Great time management skills
The ability to remain calm under pressure
Great confidence in working in a fast-paced environment
Experience
January 2015 - Present
Freelance Writer, Remote
Occasional blogging for miscellaneous websites, including SuperMoney
View my author page for SuperMoney here:
------------/author/hgoddard/
January 2018 - October 2018
Nanny, Philadelphia, PA
Caring for toddlers on a daily basis within the families home
Developing and implementing age-appropriate activities to promote learning
General housekeeping, including but not limited to:
Sweeping and mopping
Sanitizing the play areas
Keeping all surfaces clean and tidy
General meal prep
Experience with three under the age of 2
April 2017 - September 2017
Insomnia Cookies, Newtown Square, PA - Call Center Customer Service Representative
Providing exemplary customer service and assisting customers in the national call center
Placing orders and problem solving for customers
Acting as the the liaison between the bakeries and the public
June 2015 - August 2016
Animal Care and Control Team of Philadelphia, Philadelphia, PA - Customer Service Representative
Provided customer service to people in the front lobby
Practiced email and phone etiquette regularly
Directed customers to various departments and explained ACCT�s life-saving missions
Provided resources to Philadelphia citizens to prevent animal surrenders
Remained calm during tense situations that occurred in the ACCT lobby and acted on them appropriately
January 2014 - June 2015
Padgett Business Services, Philadelphia, PA - Marketing Representative/Office Associate
Telecommuted 25% of the time
Being the liaison between accounting clients and the business owners
Assisted in daily office duties, including but not limited to:
Email handling
Telephone answering
Typing, data entry
Scheduling appointments
Basic marketing duties, including but not limited to:
Creating Constant Contact email blasts
Outbound marketing
Creating marketing plans
June 2013 - February 2014
Termini Bros. Bakery, Philadelphia, PA - Customer Service Associate
Provide exemplary customer service
Maintained visual standards with the pasty setup
Practiced sanitary standards while giving customers the pastries
Created coffee drinks
Utilized a register and handled cash
Regularly upsold to customers and reached sales goals
2012-2013
JCPenney, Bradenton, FL - Operations Associate
Unloaded and organized inventory palettes
Placed and set merchandise on the sales floor
Restocked and organized the sales floor
Priced clearance items and created appropriate sales racks
Provided excellent customer service
Ran the POS system during checkout
October 2010 - August 2013
Winn Dixie, Bradenton, FL - Customer Service Representative Lead
Extensive cash handling
Providing excellent customer service
Practicing email and phone etiquette
Running the Customer Service desk
Remaining calm and handling situations before directing them to management
Education
American Public University and Community College of Philadelphia (transferred)
Associates of Early Childhood Education from APUS in progress
58 out of 61 credits completed
20 In-Classroom Observation Hours Obtained