Graphic Designer
Jonathan Ulysse
------------, Coral Springs, Florida ------------
GRAPHIC DESIGNER
Management | Problem-Solver | Customer Service | Creative | Communication | Computer Savvy
EDUCATION
Independence University?????????Online
Bachelor of Science, Graphic Design???????November 2018
Keiser University??????????Fort Lauderdale, FL
Bachelor of Science, Video Game Design, GPA: 3.8????August 2017
University of South Florida ????????Tampa, FL
Associate of Science, Biology, GPA: 3.4??????May 2013
COMPUTER SKILLS
• Use of editing software’s including Adobe Photoshop, Adobe Suite (Illustrator), InDesign, After Effects, Acrobat, Corel Draw, and Microsoft Publisher
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and types 95 WPM
• Proficient use of Java Script, Alpha Numera, QC Calc, C ++ and C Sharp
Portfolio: ------------/alphastar
SPECIAL PROJECTS
In school I learned how to design banners, posters, and logos. I can use these graphics in images.
Learned to program systems using C #, making windows for finding calculations, and words in a dictionary
Learned computer language to create programs
Designed two full working video games
Designed models and graphic animations in 2D and 3D.
WORK EXPERIENCE
Nex Gen Agency??????????Deerfield Beach, FL
Social Media Specialist????????1/2019-present
• Creating social media posts for company
• Monitoring details in real time (post response time, video and post likes, comments)
• Used Lithium (Instagram, Twitter, Google Reviews, Facebook, Yelp, Chatbot)
• Engaged with customers, answered questions, leave positive comments
• Response times within 10 minutes for all interactions
• Manage all assigned project work in a timely manner.
• Maintain up-to-date knowledge of product and industry information.
• Quickly identify a customer's problem, report it correctly, and provide customers with reasonable solutions to the problem
• Follow-up with customers on any outstanding matters and provide additional assistance as needed
• Provide world-class customer service and immediate resolution to inquiries at the point of customer contact.
•
The Parklander?????????Coral Springs, FL
Graphic Designer (freelance)/Office Assistant????11/2018-12/2018
• Designing new ads
• Editing, modifying current ads
• Developed designs, logos, and high resolution images
• Used Adobe Creative Cloud software (Photoshop, InDesign, Illustrator)
• Crafted print material
• Used organizational skills, as well as interpersonal and communication skills
• Answering phone, calling customers about scheduling and ad placements
Office Depot???????????Boca Raton, FL
Email Analyst(Contract Position)???????8/2018-11/2018
• Adding data filters to data extensions
• Tracking data each day of every week
• Building emails with Microsoft Excel in CRF format
• Analyzing data and converting it into code
• Analyzing data and keeping track of records and sales
• Keep track of time zones
• Created retail mail/email subject lines
• Self-edit and review/edit copy work by others.
• Gain all necessary approvals to move projects forward
• Participate in initial development of a wide range of marketing projects
• Coordinated with team to get approvals
Miami Printing???????????Miami, FL
Graphic Designer/Print Production/Web editor????3/2018-7/2018
• Drawing labels
• Creating designs for T Shirts, hats, mugs, thank you and greeting cards, banners, catalogs.
• Working the printing press
• Set-up approved artwork for printing on a Canon Image Press
• Assisted the press operator with post-press operations.
• Uploading images to web site, creating banners for website, editing layout and skeleton of website.
• Executed creative updates and redesigns as directed
• HTML coding and design
• Help with customer service
Comcast-Xfinity???????????Boca Raton, FL
Sales Consultant (Contract Position)??????01/2018-03/2018
• Assisted customers with service sign-ups
• Created appointments
• Vast knowledge of Comcast equipment, services, and media
• Coordinated with technicians to assist customers
• Daily CSG use
• Handled customers’ accounts, made sure accounts were paid on time.
• Excellent team oriented skills
Vita Cost????????????Boca Raton, FL
Graphic Designer/ Digital Media Assistant (Contract Position)?6/2017 – 12/2017
• Uploaded designed images to the website
• Used Photoshop and Adobe Suite to edit images.
• Designed website banners
• Displayed creativity and original thinking
• Added item descriptions to sell
• Tracked updated items and new products with HTML
• Used photography skills to capture real images
• Daily Project Admin system use
• Responsible for a print project from the initial phase of reviewing business requirements to the final stages of production and distribution including, but not limited to, direct mail post cards and catalogs, in-box delights and digital versions of catalogs
• Coordinate the day-to-day departmental workflow and production timelines from the initiation of a marketing project through completion
• Collaborate with multiple internal teams, including graphic designers and copywriters to ensure the integrity of the design and manage project quality
• Work with warehouse leads and IT leads for implementation of new print or inserts into orders and boxes
• Coordinate with print and third-party fulfillment vendors, using the annual marketing calendar as a roadmap for planning
• Support finding new affiliate partnerships resulting in new revenue and customers
FedEx????????????Oakland Park, FL
Graphic Designer/Customer Service?????11/2016- 5/2017
• Proficient with Microsoft Office and Outlook
• Processed DHL, UPS, and Western Union shipments and transactions
• Tracked daily balances and EPS services
• Executed creative updates and redesigns as directed
• Took and edited product photos in Photoshop
• Produced daily reports of services used and materials sold
• Savvy with fax machines, copy machines, printers, and office software
BMI Elite????????????Boca Raton, FL
Data Entry and Marketing????????1/2015 - 11/2016
• Managed email invoices and inquiries
• Sent and received 50+ emails a day
• Sent out mass mailings and brochures
• Input data into two computer operating systems
• Extracted data from Microsoft Excel
• HTML design, proofs, and emails
• Sent daily reports of campaigns to director
• Adding up functional data and sent solutions to clients
• Kept up to date with meetings, projects, and files.
• Provided reports on email activities
• Met certain deadlines
• Executed branding and creative audits and updates as needed
• Business collections were calculated
• Continually review and optimize team procedures and processes to support strategic direction, grow the business, recognize efficiencies, and lower marketing costs for print
• Evaluate quotes and use cost-benefit analysis to determine the best source for the job. Ascertaining which vendor to use, call the appropriate vendor to negotiate and finalize price and samples
• Work on data segmentation and analysis with business intelligence team and outside analyst teams to control customer segmentation
• Analyze the performance of affiliate partners and negotiate changes to relationship if necessary
• Deliver regular and ad-hoc reporting to senior and executive management
• Help drive new customers at an acceptable cost-per-acquisition
• Report on results and send out weekly and monthly statistics of each print job
• Maintained a pleasant and positive attitude and excellent work ethic
Whiny Cat????????????Boca Raton, FL
Graphic Designer/On-line & Warehouse Fulfillment Coordinator??4/2012 - 1/2015
• Designed labels and banners
• Sent out weekly ads created in Photoshop and DreamWeaver
• Retail experience
• Stocked products in warehouse
• Took inventory of updated items and new products
• Advertised products, made product descriptions, labeled packages, sent items, selling on EBay and Amazon
• Reviewed daily reports from payments and orders
• CSM sales reports calculated and recorded
• Handled customers products and invoices
• Created new images, logos, and photos
• Kept track of merchandise, and the statistics of all orders
• Took quality pictures of items for website overview
• Used Photoshop to edit pictures
• Provided excellent customer service to a diverse clientele
Therapeutics MD??????????Boca Raton, FL
Customer Service Representative???????6/2011 - 4/2012
• Took calls for customers ordering pre-natal vitamins
• Informed customers on all types of vitamins and products
• Accepted 70 + inbound calls a day
• Made 150 + outbound calls a day
• Organized patients files and information
• Accepted payments in credit card
• Learned promotional skills and customer service skills
Jonathan Ulysse
------------, Coral Springs, Florida ------------
GRAPHIC DESIGNER
Management | Problem-Solver | Customer Service | Creative | Communication | Computer Savvy
EDUCATION
Independence University?????????Online
Bachelor of Science, Graphic Design???????November 2018
Keiser University??????????Fort Lauderdale, FL
Bachelor of Science, Video Game Design, GPA: 3.8????August 2017
University of South Florida ????????Tampa, FL
Associate of Science, Biology, GPA: 3.4??????May 2013
COMPUTER SKILLS
• Use of editing software’s including Adobe Photoshop, Adobe Suite (Illustrator), InDesign, After Effects, Acrobat, Corel Draw, and Microsoft Publisher
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and types 95 WPM
• Proficient use of Java Script, Alpha Numera, QC Calc, C ++ and C Sharp
Portfolio: ------------/alphastar
SPECIAL PROJECTS
In school I learned how to design banners, posters, and logos. I can use these graphics in images.
Learned to program systems using C #, making windows for finding calculations, and words in a dictionary
Learned computer language to create programs
Designed two full working video games
Designed models and graphic animations in 2D and 3D.
WORK EXPERIENCE
Nex Gen Agency??????????Deerfield Beach, FL
Social Media Specialist????????1/2019-present
• Creating social media posts for company
• Monitoring details in real time (post response time, video and post likes, comments)
• Used Lithium (Instagram, Twitter, Google Reviews, Facebook, Yelp, Chatbot)
• Engaged with customers, answered questions, leave positive comments
• Response times within 10 minutes for all interactions
• Manage all assigned project work in a timely manner.
• Maintain up-to-date knowledge of product and industry information.
• Quickly identify a customer's problem, report it correctly, and provide customers with reasonable solutions to the problem
• Follow-up with customers on any outstanding matters and provide additional assistance as needed
• Provide world-class customer service and immediate resolution to inquiries at the point of customer contact.
•
The Parklander?????????Coral Springs, FL
Graphic Designer (freelance)/Office Assistant????11/2018-12/2018
• Designing new ads
• Editing, modifying current ads
• Developed designs, logos, and high resolution images
• Used Adobe Creative Cloud software (Photoshop, InDesign, Illustrator)
• Crafted print material
• Used organizational skills, as well as interpersonal and communication skills
• Answering phone, calling customers about scheduling and ad placements
Office Depot???????????Boca Raton, FL
Email Analyst(Contract Position)???????8/2018-11/2018
• Adding data filters to data extensions
• Tracking data each day of every week
• Building emails with Microsoft Excel in CRF format
• Analyzing data and converting it into code
• Analyzing data and keeping track of records and sales
• Keep track of time zones
• Created retail mail/email subject lines
• Self-edit and review/edit copy work by others.
• Gain all necessary approvals to move projects forward
• Participate in initial development of a wide range of marketing projects
• Coordinated with team to get approvals
Miami Printing???????????Miami, FL
Graphic Designer/Print Production/Web editor????3/2018-7/2018
• Drawing labels
• Creating designs for T Shirts, hats, mugs, thank you and greeting cards, banners, catalogs.
• Working the printing press
• Set-up approved artwork for printing on a Canon Image Press
• Assisted the press operator with post-press operations.
• Uploading images to web site, creating banners for website, editing layout and skeleton of website.
• Executed creative updates and redesigns as directed
• HTML coding and design
• Help with customer service
Comcast-Xfinity???????????Boca Raton, FL
Sales Consultant (Contract Position)??????01/2018-03/2018
• Assisted customers with service sign-ups
• Created appointments
• Vast knowledge of Comcast equipment, services, and media
• Coordinated with technicians to assist customers
• Daily CSG use
• Handled customers’ accounts, made sure accounts were paid on time.
• Excellent team oriented skills
Vita Cost????????????Boca Raton, FL
Graphic Designer/ Digital Media Assistant (Contract Position)?6/2017 – 12/2017
• Uploaded designed images to the website
• Used Photoshop and Adobe Suite to edit images.
• Designed website banners
• Displayed creativity and original thinking
• Added item descriptions to sell
• Tracked updated items and new products with HTML
• Used photography skills to capture real images
• Daily Project Admin system use
• Responsible for a print project from the initial phase of reviewing business requirements to the final stages of production and distribution including, but not limited to, direct mail post cards and catalogs, in-box delights and digital versions of catalogs
• Coordinate the day-to-day departmental workflow and production timelines from the initiation of a marketing project through completion
• Collaborate with multiple internal teams, including graphic designers and copywriters to ensure the integrity of the design and manage project quality
• Work with warehouse leads and IT leads for implementation of new print or inserts into orders and boxes
• Coordinate with print and third-party fulfillment vendors, using the annual marketing calendar as a roadmap for planning
• Support finding new affiliate partnerships resulting in new revenue and customers
FedEx????????????Oakland Park, FL
Graphic Designer/Customer Service?????11/2016- 5/2017
• Proficient with Microsoft Office and Outlook
• Processed DHL, UPS, and Western Union shipments and transactions
• Tracked daily balances and EPS services
• Executed creative updates and redesigns as directed
• Took and edited product photos in Photoshop
• Produced daily reports of services used and materials sold
• Savvy with fax machines, copy machines, printers, and office software
BMI Elite????????????Boca Raton, FL
Data Entry and Marketing????????1/2015 - 11/2016
• Managed email invoices and inquiries
• Sent and received 50+ emails a day
• Sent out mass mailings and brochures
• Input data into two computer operating systems
• Extracted data from Microsoft Excel
• HTML design, proofs, and emails
• Sent daily reports of campaigns to director
• Adding up functional data and sent solutions to clients
• Kept up to date with meetings, projects, and files.
• Provided reports on email activities
• Met certain deadlines
• Executed branding and creative audits and updates as needed
• Business collections were calculated
• Continually review and optimize team procedures and processes to support strategic direction, grow the business, recognize efficiencies, and lower marketing costs for print
• Evaluate quotes and use cost-benefit analysis to determine the best source for the job. Ascertaining which vendor to use, call the appropriate vendor to negotiate and finalize price and samples
• Work on data segmentation and analysis with business intelligence team and outside analyst teams to control customer segmentation
• Analyze the performance of affiliate partners and negotiate changes to relationship if necessary
• Deliver regular and ad-hoc reporting to senior and executive management
• Help drive new customers at an acceptable cost-per-acquisition
• Report on results and send out weekly and monthly statistics of each print job
• Maintained a pleasant and positive attitude and excellent work ethic
Whiny Cat????????????Boca Raton, FL
Graphic Designer/On-line & Warehouse Fulfillment Coordinator??4/2012 - 1/2015
• Designed labels and banners
• Sent out weekly ads created in Photoshop and DreamWeaver
• Retail experience
• Stocked products in warehouse
• Took inventory of updated items and new products
• Advertised products, made product descriptions, labeled packages, sent items, selling on EBay and Amazon
• Reviewed daily reports from payments and orders
• CSM sales reports calculated and recorded
• Handled customers products and invoices
• Created new images, logos, and photos
• Kept track of merchandise, and the statistics of all orders
• Took quality pictures of items for website overview
• Used Photoshop to edit pictures
• Provided excellent customer service to a diverse clientele
Therapeutics MD??????????Boca Raton, FL
Customer Service Representative???????6/2011 - 4/2012
• Took calls for customers ordering pre-natal vitamins
• Informed customers on all types of vitamins and products
• Accepted 70 + inbound calls a day
• Made 150 + outbound calls a day
• Organized patients files and information
• Accepted payments in credit card
• Learned promotional skills and customer service skills