functional resume
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functional resume

Administrative support professional experienced in working in a fast-paced environment
demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, and
discreet; committed to superior customer service. Multitasks and offers versatile office
management skills.
? 7 Years of inside sales and client services.
? 5 Years of lead generation.
? Developed interpersonal skills, having dealt with a diversity of professionals, clients and
staff members.
? Can type up to 60 WPM.
Experience Highlights:
Customer Service and Reception.
? Conducted patient interviews to elicit necessary info for for registration process.
? Obtained and registered patients information and entered into database.
? Demonstrated ability to maintain composure and work efficiently in a fast paced
environment while preserving strict confidentiality.
? Worked directly with clients to help identify their needs and sell them merchandise.
? Perform tasks such as presenting, conducting sales, running credit cards and counting
merchandise.
Sales and Lead Generation.
? Found potential clients through clienteling method. (Over 500+ prospects in system.)
? Worked in a team to overcome objectives and close additional sales.
? Negotiate with vendors.
? Conduct data analysis on weekly/monthly sales.
? Act as a knowledgeable resource for industry.
? Demand generation strategy and execution.
? Create and design promotions, marketing emails, cold calling and follow ups until the
deal is closed.
Bookkeeping and Inventory Management.
? Update microsoft excel spreadsheet daily based on sales.
? Update books when merchandise is bought from a wholesaler.
? Prepare monthly reports for supervisor containing inventory, profits and losses.
? Paid monthly store bills.
? Managed financial transactions and record keeping with attention to detail. Reconciled
and balanced accounts, compiled with statistics for management. Generated invoices and
monthly statements.
? Communicated with clients to address inquiries and resolve issues.
? Schedule inventory deliveries and pickups.
? Create, read and pay invoices.
? Loss prevention and recording.
Employment History:
POSHMARK INC. - IL.
Amazing Lash Studio. - Orland Park, IL.
Prudential Gem and Jewelry. - Chicago, IL.
At Your Service. (United Center) - Chicago, IL.
EDUCATION:
? Soma Institute. - Graduated. May 2016.
? Academy of Art - Current. - May 2022.