Elia's Work & Life Experiences
------------ � ELIA------------
ELIA Y. GONZALEZ
PROFESSIONAL OBJECTIVE
My aspiration is to reach an unsurpassable level of excellence amongst your distinguished business and gain experience to keep on progressing to greater stages. I would like to attain a position within your organization that will effectively utilize my skills and experience, in advancing the productivity and efficiency of the company.
HIGHLIGHTS
? Exceptional customer service
? Self-motivated and self-driven individual that possesses a strong and professional work ethic
? Proficient in Microsoft Office applications
? Fluent in Spanish
? Excellent communication skills
? Technological skills
Hardware (PC--Windows, Mac, iPads, Android, Tablets, Scanners, Fax, Printers, et al.)
Operating Systems (Windows 7/8)
Applications:
Productivity software (Microsoft Office, Microsoft Works, Adobe, EMR)
Word processing (MS Word)
Spreadsheets (MS Excel)
Presentation software (MS PowerPoint)
Database/File management (MS Access)
Desktop publishing (MS Publisher)
Communications� tools (e-mail, listservs, various social media platforms)
EDUCATION
Lake Ridge High School Gary, IN
GED
Ivy Tech Community College East Chicago, IN
Nursing- In Progress
EMPLOYMENT
The Center For Sleep Medicine� Office Clerk
May 2016- Present
? I am part of a team that processes all medical records' requests that may come from patients, other providers, insurance companies, subpoenas, and any other legal sources. I ensure that HIPAA compliance is strictly enforced for each and every incoming and outgoing request. I also manage daily data entry, generating consult letters, and handle all incoming and outgoing paperwork from a total of five locations. I am in charge of distributing, filing, and maintaining hundreds of documents on a daily basis to ensure that the appropriate parties have access to the files that they need when they need it. I also provide excellent customer service in reception, sometimes travelling to the other five offices as needed. At the front desk: I check patients in, verify insurance, schedule sleep studies, appointments, etc., and I also assist the doctors with any issues that may arise. I handle special requests such as typing a myriad of documents under the direction of the physicians as needed.
EllieHelps� Freelance Developer
January 2015- May 2016
? I often prepared and typed documents for various types of clientele; each with their own unique approach. I have handled business plans, blueprints, web design, and a myriad of other projects.
Calumet City Public Library- Technology Clerk
August 2013- May 2016
? I was responsible for the operation of a department of 37 computers unassisted at times. Assisting patrons with technological issues is the main focus of my position. I troubleshoot computers, printers, and a copy machine. I also function as a personal assistant to the department supervisor. I create and distribute flyers, schedules, classes, and other documents as needed. I operate a switchboard telephone as well. A main component of my job is to multi-task promptly and efficiently.
G. Nunez Roofing Company- Secretary
November 2010- August 2013
? First point of contact to clients. I scheduled estimates and ensured accurate documentation of contracts, repairs, measurements, notes, etc. I handled monetary transactions and provided receipts; in addition to keeping track of inventory.
Office Depot Distribution Center- Warehouse Order Picker
August 2010- November 2010
? I operated a handheld scanner, worked with skus, and used pallet jacks. I also learned to operate a forklift. Filling orders according to the stores� needs and properly labeling my orders was my priority.
Pita Kabob Restaurant- Shift Supervisor
October 2009- August 2010
? At this establishment, I: provided excellent customer service, effectively resolved complaints, handled payroll, assigned schedules, processed credit and monetary transactions, maintained inventory, answered phones, and practically took care of any issues that arose while the owner was away.
LANGUAGES
I can fluently speak, read, and write Spanish.
------------ � ELIA------------
ELIA Y. GONZALEZ
PROFESSIONAL OBJECTIVE
My aspiration is to reach an unsurpassable level of excellence amongst your distinguished business and gain experience to keep on progressing to greater stages. I would like to attain a position within your organization that will effectively utilize my skills and experience, in advancing the productivity and efficiency of the company.
HIGHLIGHTS
? Exceptional customer service
? Self-motivated and self-driven individual that possesses a strong and professional work ethic
? Proficient in Microsoft Office applications
? Fluent in Spanish
? Excellent communication skills
? Technological skills
Hardware (PC--Windows, Mac, iPads, Android, Tablets, Scanners, Fax, Printers, et al.)
Operating Systems (Windows 7/8)
Applications:
Productivity software (Microsoft Office, Microsoft Works, Adobe, EMR)
Word processing (MS Word)
Spreadsheets (MS Excel)
Presentation software (MS PowerPoint)
Database/File management (MS Access)
Desktop publishing (MS Publisher)
Communications� tools (e-mail, listservs, various social media platforms)
EDUCATION
Lake Ridge High School Gary, IN
GED
Ivy Tech Community College East Chicago, IN
Nursing- In Progress
EMPLOYMENT
The Center For Sleep Medicine� Office Clerk
May 2016- Present
? I am part of a team that processes all medical records' requests that may come from patients, other providers, insurance companies, subpoenas, and any other legal sources. I ensure that HIPAA compliance is strictly enforced for each and every incoming and outgoing request. I also manage daily data entry, generating consult letters, and handle all incoming and outgoing paperwork from a total of five locations. I am in charge of distributing, filing, and maintaining hundreds of documents on a daily basis to ensure that the appropriate parties have access to the files that they need when they need it. I also provide excellent customer service in reception, sometimes travelling to the other five offices as needed. At the front desk: I check patients in, verify insurance, schedule sleep studies, appointments, etc., and I also assist the doctors with any issues that may arise. I handle special requests such as typing a myriad of documents under the direction of the physicians as needed.
EllieHelps� Freelance Developer
January 2015- May 2016
? I often prepared and typed documents for various types of clientele; each with their own unique approach. I have handled business plans, blueprints, web design, and a myriad of other projects.
Calumet City Public Library- Technology Clerk
August 2013- May 2016
? I was responsible for the operation of a department of 37 computers unassisted at times. Assisting patrons with technological issues is the main focus of my position. I troubleshoot computers, printers, and a copy machine. I also function as a personal assistant to the department supervisor. I create and distribute flyers, schedules, classes, and other documents as needed. I operate a switchboard telephone as well. A main component of my job is to multi-task promptly and efficiently.
G. Nunez Roofing Company- Secretary
November 2010- August 2013
? First point of contact to clients. I scheduled estimates and ensured accurate documentation of contracts, repairs, measurements, notes, etc. I handled monetary transactions and provided receipts; in addition to keeping track of inventory.
Office Depot Distribution Center- Warehouse Order Picker
August 2010- November 2010
? I operated a handheld scanner, worked with skus, and used pallet jacks. I also learned to operate a forklift. Filling orders according to the stores� needs and properly labeling my orders was my priority.
Pita Kabob Restaurant- Shift Supervisor
October 2009- August 2010
? At this establishment, I: provided excellent customer service, effectively resolved complaints, handled payroll, assigned schedules, processed credit and monetary transactions, maintained inventory, answered phones, and practically took care of any issues that arose while the owner was away.
LANGUAGES
I can fluently speak, read, and write Spanish.