Elaine Nisbet
Professional Experience
ENERGY GREEN BRANDS —Planet Pods; Los Angeles California
Head of Operations (November 2018-Now)
• Built start up approach and creation of products while optimizing for effectiveness and consumer insight
• Set quality control parameter
• Managed fulfillment, shipping, and customer satisfaction
• Led copywriting for social media posts and optimized for high preforming creative, hashtags, and marketing verbiage
• Wrote recommendations on marketing strategy
• Assisted in the creation of key products and packaging design
CAREGIVER
Various families
• Managed an active calendar of doctor appointments, sports, and classes
· Performed light housekeeping duties and ran all necessary errands
· Managed the homeschooling of 7-year-old
· Adapted to a constantly changing calendar of doctor appointments, classes, meetings, and sports
· Created engaging activities for both children
WHALES TAIL GIFT SHOP; DESTIN FLORIDA
MANAGER (WINTER 2016-SUMMER 2017)
· Delivered excellent customer service by greeting and assisting each customer
· Oversaw store operations, customer service, inventory tracking
· Addressed customer inquiries, resolved complaints, and provided knowledge of area activities
· Hired and trained new staff members
· Designed store layout in more functional and engaging way, boosting sales in multiple products
Skills
· Microsoft Office
· Written and verbal communication
· Attention to detail
· Experience with WordPress, Instagram, Facebook, and twitter
· Adaptability
Professional Experience
ENERGY GREEN BRANDS —Planet Pods; Los Angeles California
Head of Operations (November 2018-Now)
• Built start up approach and creation of products while optimizing for effectiveness and consumer insight
• Set quality control parameter
• Managed fulfillment, shipping, and customer satisfaction
• Led copywriting for social media posts and optimized for high preforming creative, hashtags, and marketing verbiage
• Wrote recommendations on marketing strategy
• Assisted in the creation of key products and packaging design
CAREGIVER
Various families
• Managed an active calendar of doctor appointments, sports, and classes
· Performed light housekeeping duties and ran all necessary errands
· Managed the homeschooling of 7-year-old
· Adapted to a constantly changing calendar of doctor appointments, classes, meetings, and sports
· Created engaging activities for both children
WHALES TAIL GIFT SHOP; DESTIN FLORIDA
MANAGER (WINTER 2016-SUMMER 2017)
· Delivered excellent customer service by greeting and assisting each customer
· Oversaw store operations, customer service, inventory tracking
· Addressed customer inquiries, resolved complaints, and provided knowledge of area activities
· Hired and trained new staff members
· Designed store layout in more functional and engaging way, boosting sales in multiple products
Skills
· Microsoft Office
· Written and verbal communication
· Attention to detail
· Experience with WordPress, Instagram, Facebook, and twitter
· Adaptability