Editorial Assistant
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Editorial Assistant

Zoe Osman
Birmingham, UK
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Personal Summary

Published writer in print and online. Previously News Editor for student newspaper, The Spark, and assisted on the Windrush case. Currently Administrator and former Global Editorial Assistant at leading media organisation due to excellent written and verbal communication skills and an impeccable eye for detail. English Literature graduate of the University of Reading (UoR) who is capable, well-organised and self-motivated.

Experience

Connells, Birmingham (Jul 2019 – present) – Part-Time Administrator
• Writing a variety of copy and house descriptions for new properties in order to interest and engage customers
• Handling all office administration efficiently, accurately and always in a professional manner
• Providing telephone support and walk-in enquiries in a professional, courteous and helpful manner
• Maintaining expenditure and debt control records, updating branch statistics, external correspondence and all files
• Fully conversant with IT systems, procedures and ensuring all processes and operations comply with company policies and legislation

WhatsOn, Birmingham (Nov 2018 – Mar 2019) – Global Editorial Assistant
• Organising, writing and editing all print content for multiple monthly issues
• Managing international editorial and design teams through daily skype meetings, sending daily work schedules and instructing them on all tasks
• Overseeing weekly video production, interviewing new artists and writing online content
• Attending weekly editorial meetings and inputting creative ideas for content and design
• Social media promotion for online content, sales team and paying clients (Facebook, Twitter, Instagram, YouTube)
• Commended for responsiveness, multi-tasking, quality of writing and time management
The Guardian Newspaper, London (May 2018) – Placement
• Researched the Windrush Scandal, spoke to and interviewed people about their experiences and collated the data
• Attended morning briefings and news planning meetings, and shadowed specialist journalists
• Pitched story ideas to the comment editors and had one-to-one meetings with news editors
• Invited to continue work experience in the near future

The Rake Magazine, London (Jul - Aug 2017) – Placement
• Worked closely with the online team, observed team meetings and shadowed employees daily
• Copywrote tasks for major brands on The Rake website
• Completed articles to deadlines in a fast-paced environment
• Transcribed interviews for the print magazine and online content

Blackwell’s Bookshop, UoR (Sept 2016 – Jun 2018) – Bookseller
• Working as part of the bookselling team to manage the shop and serve customers
• Offering advice and information to customers about products. Dealing with customer concerns and queries, referring as necessary
• Setting up shop displays and categorising and organising large quantities of stock
• Using the Blackwell’s database to complete daily stock checks and efficiently organise book orders and returns

The Spark Newspaper, UoR (Sept 2015 – Jun 2018) – Writer, Reporter and News Editor
• Regular articles published in student-run newspaper with a circulation of over 2000
• Several articles featured on the front-page, including a student perspective on the manifestos of the major political parties in the 2017 general election and an op-ed on the Conservative’s tax credit cuts in 2015
• Examples of published online articles: https://sparknewspaper.co.uk/author/zoeosman/
• News Editor duties:
o Sourcing news stories and making editorial decisions
o Assigning articles to reporters
o Editing and fact-checking articles for accuracy, fairness and relevance
o Using InDesign to create the layout for online and print newspaper

Education and Qualifications

University of Reading (2015 – 2018)
BA English Literature (2.1)
• Several creative writing pieces submitted for the Margaret Atwood module have been published in Second Sight: The Margaret Atwood Learning Journals, positively received by Atwood herself
• Completed dissertation about contemporary debate around women’s identity and sexuality, involving the close examination of the treatment of women in the Middle East

Cadbury Sixth Form College, Birmingham (2013 – 2015)
A levels: English Literature (A*), Extended Project (A), Psychology (B), Spanish (C)
• Completed a 5000-word dissertation on the current relevance of feminism as part of my Extended Project Qualification

Swanshurst Secondary School, Birmingham (2008 – 2013)
13 GCSEs: 3 A*s, 4 As, 6 Bs (including English (A*), Maths (B) and Science (ABB))

Additional Skills

Full driving licence
Good IT skills, experienced user of Microsoft Office Tool Suite (Word, PowerPoint, Publisher, Excel), social media (Facebook, Twitter, Instagram, YouTube) and WordPress

Activities and Interests

Literature and writing: Read a wide range of books and articles. Written creatively to a high standard as part of my degree and subsequently published
Politics and current affairs: Take an active interest in national and international news, and political issues. Range of current affairs articles published in The Spark
Music: Played the cello for ten years and to a Grade 7 distinction standard. Six years as a member of the Birmingham School’s Orchestras

References – Available on request