Dedicated MA
Ivie S Mendoza • Victorville, CA 92394 •------------ • Ivie.MA------------
A dedicated MA seeking a position that will allow me to utilize my recent education and hands on training with clinical/ administrative skills in patient care at a professional medical facility.
Skills include:
Insurance Verification Taking Patient Vitals/Injections Tray Set Up (PAP)
Medical Billing & Coding Blood Draws Patient Scheduling
Medical Terminology Surgical Trays (I&D, L&R) Patient Education
Front Office Date Entry Collection of Specimens HIPAA Knowledge
Charting Venipuncture/Butterfly Bookkeeping & Filing
EDUCATION
American Career College- Ontario, California 02/18-11/18
Medical Assistant Certificate
John Marshall Senior High 08/99-06/00
High School Diploma
PROFESSIONAL EXPERIENCE
Meridian Urgent Care Hesperia, CA 09/18-10/18
MeridianUrgentC------------
Medical Assistant Extern 200 Hours
Measured and recorded vitals accurately. Collected specimens including urinalysis, rapid throat swabs/ or for culture, sent specimens for testing. Collected patient demographics, and documented, HPI. Roomed patients and prepared if necessary, for exams.
Mountain View Chevrolet Upland, California 05/16-08/17
M------------
Delivery Coordinator
Taught and educated all customers about OnStar, MyBrand Mobile App, new features in vehicle. Engaged to sell OnStar. Analytical thinking aimed at resolving customers’ issues in a proactive manner. Utilized various types of conflict service skills, and provided excellent customer service, and data entry.
Felix Chevrolet Los Angeles, CA 04/14-05/16
F------------
Customer Service Manager/ Delivery Coordinator
Taught and educated all customers about OnStar, MyBrand Mobile App, new features in vehicle, engaged to sell OnStar. Reviewed and accordingly responded to Yelp Reviews/ Social Media. Analytical thinking aimed at resolving customers’ issues in a proactive manner. Utilized various types of conflict service skills, always provided excellent customer service, and data entry.
ADDITIONAL SKILLS
Typing 50 wpm MS Word Front Desk HIPAA/ OSHA Compliance Trained Medical Terminology and Abbreviations
Ivie S Mendoza • Victorville, CA 92394 •------------ • Ivie.MA------------
A dedicated MA seeking a position that will allow me to utilize my recent education and hands on training with clinical/ administrative skills in patient care at a professional medical facility.
Skills include:
Insurance Verification Taking Patient Vitals/Injections Tray Set Up (PAP)
Medical Billing & Coding Blood Draws Patient Scheduling
Medical Terminology Surgical Trays (I&D, L&R) Patient Education
Front Office Date Entry Collection of Specimens HIPAA Knowledge
Charting Venipuncture/Butterfly Bookkeeping & Filing
EDUCATION
American Career College- Ontario, California 02/18-11/18
Medical Assistant Certificate
John Marshall Senior High 08/99-06/00
High School Diploma
PROFESSIONAL EXPERIENCE
Meridian Urgent Care Hesperia, CA 09/18-10/18
MeridianUrgentC------------
Medical Assistant Extern 200 Hours
Measured and recorded vitals accurately. Collected specimens including urinalysis, rapid throat swabs/ or for culture, sent specimens for testing. Collected patient demographics, and documented, HPI. Roomed patients and prepared if necessary, for exams.
Mountain View Chevrolet Upland, California 05/16-08/17
M------------
Delivery Coordinator
Taught and educated all customers about OnStar, MyBrand Mobile App, new features in vehicle. Engaged to sell OnStar. Analytical thinking aimed at resolving customers’ issues in a proactive manner. Utilized various types of conflict service skills, and provided excellent customer service, and data entry.
Felix Chevrolet Los Angeles, CA 04/14-05/16
F------------
Customer Service Manager/ Delivery Coordinator
Taught and educated all customers about OnStar, MyBrand Mobile App, new features in vehicle, engaged to sell OnStar. Reviewed and accordingly responded to Yelp Reviews/ Social Media. Analytical thinking aimed at resolving customers’ issues in a proactive manner. Utilized various types of conflict service skills, always provided excellent customer service, and data entry.
ADDITIONAL SKILLS
Typing 50 wpm MS Word Front Desk HIPAA/ OSHA Compliance Trained Medical Terminology and Abbreviations