DayShawnda Stephens
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Location: Fayetteville, NC, USA
School: Ultimate Medical Academy
Major: Medical Billing and Coding

DayShawnda Stephens

DayShawnda Stephens
6056 Ecru Ct▪ Fayetteville, NC 28314▪ ------------▪------------

CAREER OBJECTIVE

Motivated, dependable, hardworking individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.

 Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 36 WPM
 Skills: Data entry (experience using 10-key number pad); Data inventory (organizing, recording, storing, or saving information); Complete tasks on time; Willing to learn new things; Able to work independently

PROFESSIONAL SKILLS

Electronic Health Records (EHR) ▪ Payment Posting ▪ Scheduling ▪ HIPAA Compliance ▪ Insurance Verification ▪ Insurance Claim Processing ▪ EOBs ▪ Co-Payments ▪ Deductibles ▪ Manage Care (HMO ▪ PPO ▪ and POS) ▪ Government Payers ▪ Third Party Payers ▪ Worker’s Compensation ▪ Medical Billing ▪ Medical Coding ▪ ICD-9/ICD-10 ▪ HCPCS ▪ CPT ▪ Medical Terminology ▪ Medicare ▪ Medicaid and Tricare ▪ CMS 1500 ▪ CMS 1450 (UB-04) ▪ Fee Schedules

EDUCATION

Ultimate Medical Academy │ Associate of Science in Medical Billing and Coding, 2019
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

CERTIFICATIONS

Ultimate Medical Academy – Tampa, FL
HIPAA Essentials for Healthcare Professionals
Basic understanding of the HIPAA rules and regulations. Can now speak to the incentive requirements for HIPAA Essentials.

EXPERIENCE

Cedar Creek Assisted Living– Fayetteville, NC
03/2014-07/2017
Cafeteria Worker
 Maintained adequate supplies of clean linens, utensils, glassware, dishes, or trays
 Communicated with customers in regards to specials, orders, comments, and complaints
 Documented adherence to all standards for customer service, product quality, safety monitoring and food handling
 Greeted customers entering the establishment and maintained communication throughout the ordering process
 Maintained adequate supplies and inventory needed for daily operations
 Met all standards of local, state and federal health and safety regulations
 Operated standard commercial kitchen equipment
 Performed cleaning or stocking, as needed, within the establishment
 Requested and recorded customer orders, and totaled orders using a cash register, multi counting machine, or pencil and paper
 Served food and located items requested my customers





Party City– Fayetteville, NC
08/2012-04/2014
Retail Sales
 Answered phones to direct inquiries and brought resolution to customer questions
 Answered questions regarding the store and its merchandise
 Completed request for special orders or contacted other stores to locate desired items
 Computed sales prices, totaled purchases and received and processed cash or credit payment
 Described merchandise and explained use, operation, and care of merchandise to customers
 Handled cash, documented returns, inventory and used point of sales system
 Maintained inventory control through daily documentation and replenished orders
 Maintained knowledge of current sales and promotions, policies regarding payment and exchanges as well as security practices and procedures
 Provided excellent customer service with active listening to determine customer wants and needs
 Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires

Prosperity Property’s– Fayetteville, NC
06/2008-10/2010
Administrative Assistant/Secretary
 Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
 Coordinated calendars, prioritized corporate meetings, and made travel arrangements
 Created and edited documents, charts, spreadsheets, and presentations and edited documents and prepared them for approval
 Documented information, updated files or paperwork, and maintained documents such as correspondence or other material
 Operated office equipment, such as fax machines, copiers, or phone systems
 Provided excellent customer service to both staff and visitors
 Scheduled and confirmed appointments for clients, customers, and supervisors
 Set up and managed paper or electronic filing system
 Used computer for various applications, such as database management or word processing

motivated