Customer service, office administration, and animal care
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Customer service, office administration, and animal care

Homeward Trails - Meow Manor | Falls Church, Virginia
Volunteer
Providing wellness and care for 5-9 cats several times a week. Daily tasks include providing fresh food and water, cleaning litter boxes and surrounding areas. Administrating medicine and medical treatment as needed. Working with the cats to be more social to prepare for adoption. Coordinating with other volunteers to ensure coverage and communication.

Custom Ink | Fairfax, Virginia
Senior Accounts Receivable Specialist
Overseeing day to day A/R operations by tasking out check/EFT processing, chargebacks, invoicing, refund checks, returned payments
collections, and fraud prevention to two full time employees. Accepting purchase orders, tax exemption management, maintaining and building vendor relationships, reviewing purchase order terms and conditions with the Legal team, interdepartmental partnership project management, assisting GL Accountants with A/R reports, and A/R month-end close.

Custom Ink | Fairfax, Virginia
Customer Care Representative
Assisting customers with quotes and artwork requests to place custom apparel orders. Quickly working up to being tasked with investigating and problem solving orders with service needs. Relied on to coordinate order logistics with other departments for a timely order completion to ensure customer satisfaction. Consistently high performer on all teams.

Minuteman Press | Vienna, Virginia
Front Desk / Graphics
Working with customers to create printed goods. Responsible for ensuring projects from start to finish.

ABC Graphix | Ashland, Virginia
Large Format Print Specialist
Worked with clients to set up and print large format artwork on a Jetrix flatbed UV direct printer and finishing on a Zünd flatbed cutter.
Additional experience with Seiko Colorpainter, Canon and Epson Roll feed printers. Responsible for the completion of all jobs with minimum supervision, organization of work area and daily maintenance of equipment.