Customer Service
Albertha Finley ------------ |------------ | 5013 Windfall Ct. , Baton Rouge , LA70812
Summary Reliable and hardworking Customer Service Representative, with a high quality extensive track record, along with several years experience in Data Entry. Very dependable.
Skills Strong organizational skills Active listening Courteous demeanor
Excellent customer service skills Adaptive team player
Experience Customer Care Representative 1 - National General Holdings Corp. (Winston Salem, NC) June 2017 - March 2019 Kept customer and system account information accurate. Addressed customer inquiries and resolved complaints. Collection of Insurance payments and cancellations of policies. Retail Accountant 1 - USAgencies Inc. (Baton Rouge, LA) May 2012 - July 2016 Data Entry and compiling of policy sweeps. Policy account research. Policy corrections and activity log noting. AMS360 System Commissions Team Member - Affirmative Insurance Holdings Inc. (Baton Rouge, LA) April 2011 - May 2012 Data Entry Research and correction of policy information AMS360 System Claims Intake - USAgencies Inc. (Baton Rouge, LA) July 2010 - April 2011 Customer Service Rep Data Entry and intake of claims information Problem Solving
Education and Training Certificate of Computer Data 1998 Camelot College, Baton Rouge, LA 3.9 GPA
Elementary Education Southern University and A & M College, Baton Rouge, LA
Albertha Finley ------------ |------------ | 5013 Windfall Ct. , Baton Rouge , LA70812
Summary Reliable and hardworking Customer Service Representative, with a high quality extensive track record, along with several years experience in Data Entry. Very dependable.
Skills Strong organizational skills Active listening Courteous demeanor
Excellent customer service skills Adaptive team player
Experience Customer Care Representative 1 - National General Holdings Corp. (Winston Salem, NC) June 2017 - March 2019 Kept customer and system account information accurate. Addressed customer inquiries and resolved complaints. Collection of Insurance payments and cancellations of policies. Retail Accountant 1 - USAgencies Inc. (Baton Rouge, LA) May 2012 - July 2016 Data Entry and compiling of policy sweeps. Policy account research. Policy corrections and activity log noting. AMS360 System Commissions Team Member - Affirmative Insurance Holdings Inc. (Baton Rouge, LA) April 2011 - May 2012 Data Entry Research and correction of policy information AMS360 System Claims Intake - USAgencies Inc. (Baton Rouge, LA) July 2010 - April 2011 Customer Service Rep Data Entry and intake of claims information Problem Solving
Education and Training Certificate of Computer Data 1998 Camelot College, Baton Rouge, LA 3.9 GPA
Elementary Education Southern University and A & M College, Baton Rouge, LA