Current Work History
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Wareef Atroon
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4104 Wadsworth Ct, Apt 4, Annandale, Va 22003
PROFESSIONAL SUMMARY
I am willing to learn new materials, and I am very patient. ?Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. Responsible and mature sales associate who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.
SKILLS
Fast Learner
Customer Service
Professional
Active listening
Answering phones
Sound judgment
Proofreading
Conflict Resolution
Supporting sales staff
RECENT WORK HISTORY
ASSOCIATE 10/2019 to Present
UPS Store | Fairfax, Va
Multitasked packing, shipping, and helping customers
Open and Closed the store
Maintain the store for hours by myself
Answered phone calls and logged customers’ needs
Quickly memorized all store passwords and systems used in the store
Listened to customers and my superiors needs and quickly resolved pricing disputes
CASHIER/ WAITRESS 10/2018 to 10/2019
Cedar Café | Burke, Va
Quickly learned the menu
Maintained the cleanliness of the store
Calmly solved disputes between customers and the staff
Trained new employees
Handled monetary transactions
Noted and catered to the needs of the customers
Take food orders in person and over the phone
Multitask cashiering and waitressing during rushes
Assemble customers’ food
Clean items of sale
SSUMMER INTERN 06/2018 to 08/2018
Burke and Herbert Bank | Alexandria, VA
Quickly learned job requirements and duties
Cataloged relevant information to the departments
Maintained healthy manager- employee relationships
Created mailing materials to potential company customers
Designed and put together Mailing Labels
Counted and Inventoried company materials
Routinely updated relevant documents
Created documents that clarified work expectations
Put together important team member materials
Attended and participated in company meetings
Set up the location and materials associated with branch events
Updated the company inventory as needed
CASHIER FOOD PREP 11/2017 to 02/2018
Dunkin' Donuts | Burke, VA
Developed and maintained positive working relationships with others to reach business goals.
Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
Provided friendly and attentive service.
Handled customer complaints with poise and grace, immediately resolving issues by contacting the [Job Title].
ASSOCIATE 04/2018 to 08/2018
Kohl's Burke | Burke, VA
Educated new hires on company policies and procedures by designing and developing a training program.
Increased customer satisfaction within the department.
Maximized customer interactions by promptly identifying their needs and wants.
Maintained store cleanliness standards
Kept positive attitudes when faced with difficult customers
*References available upon request
EDUCATION
High School Diploma 2018
West Springfield High School, Springfield, VA
Student at Northern Virginia Community College Present
ACCOMPLISHMENTS
I became a member of the NHSHS, The National High School Honors Society, in the summer of 2017. I was awarded a medal in the spring of 2018.
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Wareef Atroon
------------ | E: ------------
4104 Wadsworth Ct, Apt 4, Annandale, Va 22003
PROFESSIONAL SUMMARY
I am willing to learn new materials, and I am very patient. ?Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. Responsible and mature sales associate who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.
SKILLS
Fast Learner
Customer Service
Professional
Active listening
Answering phones
Sound judgment
Proofreading
Conflict Resolution
Supporting sales staff
RECENT WORK HISTORY
ASSOCIATE 10/2019 to Present
UPS Store | Fairfax, Va
Multitasked packing, shipping, and helping customers
Open and Closed the store
Maintain the store for hours by myself
Answered phone calls and logged customers’ needs
Quickly memorized all store passwords and systems used in the store
Listened to customers and my superiors needs and quickly resolved pricing disputes
CASHIER/ WAITRESS 10/2018 to 10/2019
Cedar Café | Burke, Va
Quickly learned the menu
Maintained the cleanliness of the store
Calmly solved disputes between customers and the staff
Trained new employees
Handled monetary transactions
Noted and catered to the needs of the customers
Take food orders in person and over the phone
Multitask cashiering and waitressing during rushes
Assemble customers’ food
Clean items of sale
SSUMMER INTERN 06/2018 to 08/2018
Burke and Herbert Bank | Alexandria, VA
Quickly learned job requirements and duties
Cataloged relevant information to the departments
Maintained healthy manager- employee relationships
Created mailing materials to potential company customers
Designed and put together Mailing Labels
Counted and Inventoried company materials
Routinely updated relevant documents
Created documents that clarified work expectations
Put together important team member materials
Attended and participated in company meetings
Set up the location and materials associated with branch events
Updated the company inventory as needed
CASHIER FOOD PREP 11/2017 to 02/2018
Dunkin' Donuts | Burke, VA
Developed and maintained positive working relationships with others to reach business goals.
Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
Provided friendly and attentive service.
Handled customer complaints with poise and grace, immediately resolving issues by contacting the [Job Title].
ASSOCIATE 04/2018 to 08/2018
Kohl's Burke | Burke, VA
Educated new hires on company policies and procedures by designing and developing a training program.
Increased customer satisfaction within the department.
Maximized customer interactions by promptly identifying their needs and wants.
Maintained store cleanliness standards
Kept positive attitudes when faced with difficult customers
*References available upon request
EDUCATION
High School Diploma 2018
West Springfield High School, Springfield, VA
Student at Northern Virginia Community College Present
ACCOMPLISHMENTS
I became a member of the NHSHS, The National High School Honors Society, in the summer of 2017. I was awarded a medal in the spring of 2018.