Caitlyn Sollinger
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Location: Kissimmee, FL, USA
School: Minot State University
Major: Management Information Systems

Caitlyn Sollinger

Caitlyn Sollinger
8405 Hemlig St. Apt 102, Kissimmee, FL 34747 | ------------ | ------------

Social Media
Instagram: @caitlynisawesome and @pua_thegsd

Objective
Dedicated and hard-working student seeking to learn and improve IT and social media skills through this position. I believe my exceptional level of professionalism and ability to learn quickly would be a great collaborative addition to your team.

Education
MANAGEMENT INFORMATION SYSTEMS | SPRING 2017 - EXPECTED FALL 2020 |
MINOT STATE UNIVERSITY
· Honorary Scholastic Recognition: President’s Honor Roll for the spring semester of 2017.
· MSU student activities co-director
· Relevant coursework:
o Elements of Accounting
o Fundamentals of Management
o Legal Environment of Business
o Principles of Microeconomics
o IT Project Management
ENGINEERING AND COMPUTER SCIENCE | FALL 2015-FALL 2016 |
COLORADO STATE UNIVERSITY
· Completed volunteer work through Colorado State University
Work Experience
CUSTOMER SUCCESS MANAGER | PAUL GOUGH MEDIA | ORLANDO, FL | FEBRUARY 2019-CURRENT
· Develop strong relationships with clients and provide “wow” experiences
· Provide excellent customer service to ensure high levels of customer satisfaction
· Ability to multitask and work well under pressure
· Answer the phone and assist customers with outstanding service in a timely manner
IT & SOCIAL MEDIA INTERN| MACHINE GUN AMERICA| ORLANDO, FL | NOVEMBER 2018-MAY 2019
· Assist in troubleshooting issues and provide technical support
· Help with upgrading network equipment
· Assist in organization and maintaining IT resources
· Communication skills used to obtain clients through online chat
COLLEGE PROGRAM CAST MEMBER | PIZZAFARI AT WALT DISNEY WORLD® RESORT | JUNE 2017-MAY 2018
· Selected and participated in Disney’s Ultimate EnginEARing Exploration After Dark (Fall 2017) and Disney’s Ultimate EnginEARing Exploration (Spring 2018)
· Deliver impeccable Guest experiences in high volume area with efficiency
· Coordinating with other trainers, managers, and cast members to train effectively
· Experience with SharePoint, Matra, Word, Excel, and money handling
· Recognized for work ethic, training and leadership abilities by workplace management
· Completed Marketing & Sales and Leadership 101 Disney courses

IT Major, Student