Brittany Bowen
Liberal Arts
Location: Brooklyn, MI, USA
University: Kingsborough Community College
Major: Liberal Arts

Brittany Bowen

Brittany Bowen
xxx-xxx-xxxx xxx-xxx-xxxx
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SKILLS
● Proficient in Microsoft word, Excel and Powerpoint
● Strong leadership and interpersonal skills
● Solid communication skills
● Team-oriented
● Effective prioritization
● Punctual and honest


SUMMARY
Self-motivated and dependable creative individual capable of achieving high performance with minimal supervision. Offering eight years of experience in
customer service. Proficient in working at a fast pace while maintaining an appearance of assuredness and calm.
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EXPERIENCE

Dream Dry, New York, NY - Cosmetologist
March 2018- Present
● Perform hairstyle consultations in order to decide what services the client needs
● Manage time to ensure all clients are serviced within a timely fashion
● Resolve guest complaints or issues in a positive manner
● Provide and suggest the proper products and treatments for clients
● Perform blowout services


Parlor, Brooklyn, NY - Assistant Hair Stylist/ Receptionist
February 2018 - May 2018
● Greeted salon guests, served beverages, informed stylist of guests arrival
● Communicated effectively with customers and peers, building outstanding and lasting work relations to ensure smooth operations
● Handled numerous administrative functions including answering phones, completing data entry and scheduling appointments
● Assisted hairdressers with blow drying, styling and hair coloring

Drybar, New York, NY - Cosmetologist
October 2014- August 2017
● Acted as the day-to-day guide for newcomers, answering their questions and providing styling demonstrations as needed
● Provided customers with exceptional customer service resulting in excellent customer retention
● Responsible for ensuring that stations were cleaned and prepared properly for the next guest
● Sold products, tools and memberships and performed blowouts

American Eagle Outfitters, New York, NY - Sales Associate
May 2013- October 2013
● Greeted each customer and provided every customer with professional and polite support for sales and service needs
● Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
● Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
● Arranged merchandise for display to highlight new styles, attract customers and enhance skills
● Performed register sales transactions quickly and accurately

Shake Shack, Brooklyn NY - Line cook Team Member
December 2011- September 2013
● Consulted with front-of-house-staff to understand customer desires and meet special dietary considerations
● Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
● Assisted in the preparation of menu items and handled payments
● Educated guest on daily specials and menu offerings
● Managed closing duties, including restocking items and reconciliation of cash drawer

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EDUCATION
Grace Institute, New York, NY- Administrative Professional
January 2019- April 2019

Empire Beauty School, New York, NY - Cosmetology License
October 2013-June 2014

Kingsborough Community College, Brooklyn,NY- Liberal Arts
September 2011- May 2013

Customer service, nanny