Baylie Karmie Resume
Baylie Karmie
Ravenna, OH 44266 ------------
------------
Education:
The University of Akron - Akron, OH
Bachelor of Applied Sciences and Technology in Emergency Management and Homeland Security
Certificate: Geographic Information Systems
May 2020
Experience:
Customer Service Representative
ForeverLawn Southwest - North Canton, OH January 2014 to May 2017
? Assigned to Provide accurate, valid and complete information with tools
? Meet personal/customer service team sales targets and call handling quotas ? Follow communication procedures, guidelines and policies.
Research Assistant
ForeverLawn Pacific Coast- Lake Elsinore, CA January 2014 to June 2016
? Handle complaints and file them into the correct departments.
? Enter incoming leads into company software.
? Communicate to dealerships about the customer requests.
Secretary
Ohio Concrete Recycling May 2018-Current
? Filing paperwork
? Intake phone calls
? Cleaning and organizing office space
Other:
Geographic Information Systems Certificate
Received: Fall 2019
International Association of Emergency Managers (IAEM)
At The University of Akron
Treasurer: 2018-2019
President: 2019-2020
Courses Taken (EM Related):
2235 100 – Introduction to Digital Forensics
2235 105 – Introduction to Disaster, Hazards & Risk
2235 280 - Cybercrime
2235 305 – Principals of Emergency Management
2235 340 – Disaster Research Methods
2235 350 – Disaster Preparedness & Response
2235 360 – Introduction to Terrorism
2235 365 – Disaster Mitigation
2235 367 – Disaster Recovery
2235 370 – Hazard Science and Management
2235 401 – Crisis Leadership
2235 420 – Disaster Vulnerability
2235 490 – Grant Writing
2420 263 – Professional Communications & Presentations
2980 445 – Applications in GIS using GPS
2985 101 – Introduction to Geographic & Land Information Systems
2985 201 – Intermediate Geographic & Land Information Systems
2985 205 – Building Geodatabases
3700 336 – Homeland Security Policy & Processes
FEMA Certificates
Emergency Management Institute's Professional Development Series (PDS)
IS-00244.b - Developing and Managing Volunteers
IS-00242.b - Effective Communication
IS-00241.b - Decision Making and Problem Solving
IS-00120.c - An Introduction to Exercises
IS-00230.d - Fundamentals of Emergency Management
IS-00235.c - Emergency Planning
IS-00700.b - An Introduction to the National Incident Management System
IS-00240.b - Leadership and Influence
IS-00011.a - Animals in Disasters: Community Planning
IS-00010.a - Animals in Disasters: Awareness and Preparedness
IS-00200.b - ICS for Single Resources and Initial Action Incident, ICS-200
IS-00100.b - Introduction to Incident Command System, ICS-100
IS-00907 - Active Shooter: What You Can Do
IS-00033.18 - FEMA Initial Ethics Orientation 2018
IS-00021.18 - Civil Rights and FEMA Disaster Assistance
IS-00020.18 - Diversity Awareness Course 2018
Baylie Karmie
Ravenna, OH 44266 ------------
------------
Education:
The University of Akron - Akron, OH
Bachelor of Applied Sciences and Technology in Emergency Management and Homeland Security
Certificate: Geographic Information Systems
May 2020
Experience:
Customer Service Representative
ForeverLawn Southwest - North Canton, OH January 2014 to May 2017
? Assigned to Provide accurate, valid and complete information with tools
? Meet personal/customer service team sales targets and call handling quotas ? Follow communication procedures, guidelines and policies.
Research Assistant
ForeverLawn Pacific Coast- Lake Elsinore, CA January 2014 to June 2016
? Handle complaints and file them into the correct departments.
? Enter incoming leads into company software.
? Communicate to dealerships about the customer requests.
Secretary
Ohio Concrete Recycling May 2018-Current
? Filing paperwork
? Intake phone calls
? Cleaning and organizing office space
Other:
Geographic Information Systems Certificate
Received: Fall 2019
International Association of Emergency Managers (IAEM)
At The University of Akron
Treasurer: 2018-2019
President: 2019-2020
Courses Taken (EM Related):
2235 100 – Introduction to Digital Forensics
2235 105 – Introduction to Disaster, Hazards & Risk
2235 280 - Cybercrime
2235 305 – Principals of Emergency Management
2235 340 – Disaster Research Methods
2235 350 – Disaster Preparedness & Response
2235 360 – Introduction to Terrorism
2235 365 – Disaster Mitigation
2235 367 – Disaster Recovery
2235 370 – Hazard Science and Management
2235 401 – Crisis Leadership
2235 420 – Disaster Vulnerability
2235 490 – Grant Writing
2420 263 – Professional Communications & Presentations
2980 445 – Applications in GIS using GPS
2985 101 – Introduction to Geographic & Land Information Systems
2985 201 – Intermediate Geographic & Land Information Systems
2985 205 – Building Geodatabases
3700 336 – Homeland Security Policy & Processes
FEMA Certificates
Emergency Management Institute's Professional Development Series (PDS)
IS-00244.b - Developing and Managing Volunteers
IS-00242.b - Effective Communication
IS-00241.b - Decision Making and Problem Solving
IS-00120.c - An Introduction to Exercises
IS-00230.d - Fundamentals of Emergency Management
IS-00235.c - Emergency Planning
IS-00700.b - An Introduction to the National Incident Management System
IS-00240.b - Leadership and Influence
IS-00011.a - Animals in Disasters: Community Planning
IS-00010.a - Animals in Disasters: Awareness and Preparedness
IS-00200.b - ICS for Single Resources and Initial Action Incident, ICS-200
IS-00100.b - Introduction to Incident Command System, ICS-100
IS-00907 - Active Shooter: What You Can Do
IS-00033.18 - FEMA Initial Ethics Orientation 2018
IS-00021.18 - Civil Rights and FEMA Disaster Assistance
IS-00020.18 - Diversity Awareness Course 2018