Audio Professional with over 10 years in customer servic
Seattle, WA 98115
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� Innate ability to anticipate potential obstacles
� Able to make difficult decisions in stressful situations
� Works efficiently utilizing clear and concise communication
� Self-motivated, highly organized, and attentive
Work Experience:
Stock Manager
Storables - Seattle, WA
April 2018 to March 2019
Responsibilities
� Inventoried, ordered, stocked, and organized products
� Lead a team in receiving and merchandising operations, bi-weekly
� Cut and prepared customer closet designs
� Conducted regular maintenance and repair of an air compressor, bolt cutter, band saw and bailer
� Worked as Sales Manager 1-3 days per week
Lead Customer Service Manager
Guitar Center - Seattle, WA
February 2016 to September 2017
Responsibilities
� Resolved customer services issues involving product condition, delivery, and pricing
� Conducted store opening and closing duties (cash, security, and stocking)
� Ensured that the sales team stayed motivated and on task
� Managed daily sales goals for the staff and store
� Conducted sales coaching and training
Assistant Manager
4G Wireless / Verizon Wireless - Seattle, WA
November 2014 to February 2016
Responsibilities
� Met all sales objectives
� Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments
� Maintained strong knowledge of all Company products, accessories, pricing plans and promotions
� Provides efficient, courteous customer service and assistance in all aspects of product offerings and
services
Logistics Supervisor
Logistics Operations Center, Joint Spec Ops - Kandah?r
2006 to 2012
Responsibilities
� Lead a team in daily logistic operations
� Supervised over $500 million dollars of sensitive equipment
� Successfully moved property in and out of foreign environments with a 0% loss
� Documented and tracked daily, weekly, and monthly reports
� Collected and analyzed data in order to create effective planning strategies
Education
80 Credits in Audio Engineering
Art Institute of Seattle - Seattle, WA
Skills
Inventory Management and Procurement (7 years),
Audio Engineering - Recording, Editing, Mixing (6 years),
Retail Sales Management (5 years), Customer Service (10+ years)
Seattle, WA 98115
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� Innate ability to anticipate potential obstacles
� Able to make difficult decisions in stressful situations
� Works efficiently utilizing clear and concise communication
� Self-motivated, highly organized, and attentive
Work Experience:
Stock Manager
Storables - Seattle, WA
April 2018 to March 2019
Responsibilities
� Inventoried, ordered, stocked, and organized products
� Lead a team in receiving and merchandising operations, bi-weekly
� Cut and prepared customer closet designs
� Conducted regular maintenance and repair of an air compressor, bolt cutter, band saw and bailer
� Worked as Sales Manager 1-3 days per week
Lead Customer Service Manager
Guitar Center - Seattle, WA
February 2016 to September 2017
Responsibilities
� Resolved customer services issues involving product condition, delivery, and pricing
� Conducted store opening and closing duties (cash, security, and stocking)
� Ensured that the sales team stayed motivated and on task
� Managed daily sales goals for the staff and store
� Conducted sales coaching and training
Assistant Manager
4G Wireless / Verizon Wireless - Seattle, WA
November 2014 to February 2016
Responsibilities
� Met all sales objectives
� Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments
� Maintained strong knowledge of all Company products, accessories, pricing plans and promotions
� Provides efficient, courteous customer service and assistance in all aspects of product offerings and
services
Logistics Supervisor
Logistics Operations Center, Joint Spec Ops - Kandah?r
2006 to 2012
Responsibilities
� Lead a team in daily logistic operations
� Supervised over $500 million dollars of sensitive equipment
� Successfully moved property in and out of foreign environments with a 0% loss
� Documented and tracked daily, weekly, and monthly reports
� Collected and analyzed data in order to create effective planning strategies
Education
80 Credits in Audio Engineering
Art Institute of Seattle - Seattle, WA
Skills
Inventory Management and Procurement (7 years),
Audio Engineering - Recording, Editing, Mixing (6 years),
Retail Sales Management (5 years), Customer Service (10+ years)