Audio Professional with over 10 years in customer servic
Sound Design
Location: Seattle, WA, USA
School: AIS
Major: Sound Design

Audio Professional with over 10 years in customer servic

Seattle, WA 98115
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• Innate ability to anticipate potential obstacles
• Able to make difficult decisions in stressful situations
• Works efficiently utilizing clear and concise communication
• Self-motivated, highly organized, and attentive

Work Experience:

Stock Manager
Storables - Seattle, WA
April 2018 to March 2019

Responsibilities
• Inventoried, ordered, stocked, and organized products
• Lead a team in receiving and merchandising operations, bi-weekly
• Cut and prepared customer closet designs
• Conducted regular maintenance and repair of an air compressor, bolt cutter, band saw and bailer
• Worked as Sales Manager 1-3 days per week


Lead Customer Service Manager
Guitar Center - Seattle, WA
February 2016 to September 2017
Responsibilities
• Resolved customer services issues involving product condition, delivery, and pricing
• Conducted store opening and closing duties (cash, security, and stocking)
• Ensured that the sales team stayed motivated and on task
• Managed daily sales goals for the staff and store
• Conducted sales coaching and training


Assistant Manager
4G Wireless / Verizon Wireless - Seattle, WA
November 2014 to February 2016

Responsibilities
• Met all sales objectives
• Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments
• Maintained strong knowledge of all Company products, accessories, pricing plans and promotions
• Provides efficient, courteous customer service and assistance in all aspects of product offerings and
services


Logistics Supervisor
Logistics Operations Center, Joint Spec Ops - Kandahār
2006 to 2012

Responsibilities
• Lead a team in daily logistic operations
• Supervised over $500 million dollars of sensitive equipment
• Successfully moved property in and out of foreign environments with a 0% loss
• Documented and tracked daily, weekly, and monthly reports
• Collected and analyzed data in order to create effective planning strategies


Education
80 Credits in Audio Engineering
Art Institute of Seattle - Seattle, WA


Skills
Inventory Management and Procurement (7 years),
Audio Engineering - Recording, Editing, Mixing (6 years),
Retail Sales Management (5 years), Customer Service (10+ years)

Sound, Audio, Customer Service, Logistics