Anne Marie Tucker resume
Anne Marie Tucker
801 Goose Meadow Dr. Forest, VA 24551
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OBJECTIVE:
To obtain a leadership position in a customer focused industry to utilize my strong organizational skills, professional experience in sales and customer service management, and my ability to work well with people to achieve organizational and personal goals for success.
PROFESSIONAL EXPERIENCES:
Flowserve Inc.: Sales Support Rep Lynchburg, VA (5/14/18-9/3/19)
� Handled all order entry of new purchase orders from distributors as well as other customers on a daily basis
� Provided ongoing support to the outside rep team
� Interacted with customers both in the US and overseas daily via phone and email
� Tracked purchase orders from time of receipt until time of shipment and sometimes after that.
� Other duties as assigned
US Pipe & Foundry: Inside Sales Representative Lynchburg, VA (8/2014-1/2018
Provide full range of customer service and sales support for ductile iron pipe industry covering Eastern VA, North and South Carolina regions.
� Track and report open orders, including weekly sales activity, and distribute status throughout division to customers
� Responsible for setting up shipments and coordinating deliveries of pipe with logistics company
� Providing support for national distributors helping to manage ongoing projects
Moore & Giles, Inc.: Customer Care Representative Forest, VA (4/2010�6/2014)
Provide full-range of customer, manufacturing, and management support services to high-value customers representing $3 million in annual sales. Representing the Commercial Hospitality division of a global luxury leathers company supplying wholesale distribution to major design houses (Ralph Lauren, Calvin Klein) and manufacturing (Crate & Barrel, Restoration Hardware, Pottery Barn, American Leather, William Sonoma) for high-end upholstery and accessory products used in commercial hospitality, custom aviation, residential interior design.
� Responsible for quoting projects for domestic and international hotels and restaurant renovation/construction projects in seven major territories (CA, NY, TX, IL, London, Hong Kong, Turkey)
� Provide quotes to customers for specific project specifications, support sales reps (in house and in the field), and support show room following orders from initial processing including inspection and flammability testing.
� Track and report open orders, including weekly sales activity, and distribute status throughout division to customer reps, international showrooms, and home-office management team.
� Represent company at annual industry trade shows in Las Vegas and Miami.
Edelweiss Children�s Shoppe: Retail Store Manager (4/2009�4/2010) Manager of upscale children�s boutique. Process inventory and orders, manage and scheduling employees, creating marketing strategies and handling daily bank deposits.
First Bank and Trust Company: Commercial Loan Processor Forest VA (2/2006�1/2009
Manager responsible for tracking of all loan documents and closing procedures for more than 300 loans ranging from $10,000 to $7 million for Agricultural, Commercial Construction and Home mortgages.
� Manage loan referrals, underwriting system approvals, assemble closing documents and title updates, interface with attorneys, and process all loan documents to facilitate closing process.
� past due accounts, data, and files
Planter�s Bank and Trust: Commercial Lending Assistant to Senior Vice President Forest VA (4/2005-2/2006)
Manage day-to-day support operations in Loan Production supporting Senior Vice President. Responsibilities included processing commercial and construction loans, ($50K-$1 million); commercial credit approvals, credit reports, debt sheets.
Southern Promotions Group: Administrative Assistant Jackson Mississippi (6/2002-4/2005
A Sales/marketing and wholesale distribution company providing small-ticket consumer goods to independent retailers and coordinating promotional marketing campaigns for national consumer goods manufacturers including Crayola, Disney, Sony and other Fortune 500 companies. Provided administrative support services to regional sales teams and in house management staff including sales reporting, scheduling, meetings, data analysis and management of daily income/sales and inventory data, corporate training, Customer Support, staff communications nationwide. Data processing of shipping/receiving, management of inventory database.
� Administrator of the Year, Southeast Region, 2004.
Skills and Inventory
� Scheduling and contact management using Outlook
� Various industry orders management systems: MAS500, SALESLOGIX, ZYFIND, SAP, ERP, LOTUS NOTES, AVANTE, BAAN.
� Taken a LEAN TRAINING week long course
� Proficient in Microsoft Office: Excel, Word, Works, Power Point
� Team player, high energy, adaptable and eager to expand knowledge base
EDUCATION
Trident Technical College, Charleston SC computer training
Central Virginia Community College, Lynchburg VA credits towards Associates Degree
New Vistas School, Lynchburg, VA High School Diploma, 1998
References available upon request.
Anne Marie Tucker
801 Goose Meadow Dr. Forest, VA 24551
------------ ------------
OBJECTIVE:
To obtain a leadership position in a customer focused industry to utilize my strong organizational skills, professional experience in sales and customer service management, and my ability to work well with people to achieve organizational and personal goals for success.
PROFESSIONAL EXPERIENCES:
Flowserve Inc.: Sales Support Rep Lynchburg, VA (5/14/18-9/3/19)
� Handled all order entry of new purchase orders from distributors as well as other customers on a daily basis
� Provided ongoing support to the outside rep team
� Interacted with customers both in the US and overseas daily via phone and email
� Tracked purchase orders from time of receipt until time of shipment and sometimes after that.
� Other duties as assigned
US Pipe & Foundry: Inside Sales Representative Lynchburg, VA (8/2014-1/2018
Provide full range of customer service and sales support for ductile iron pipe industry covering Eastern VA, North and South Carolina regions.
� Track and report open orders, including weekly sales activity, and distribute status throughout division to customers
� Responsible for setting up shipments and coordinating deliveries of pipe with logistics company
� Providing support for national distributors helping to manage ongoing projects
Moore & Giles, Inc.: Customer Care Representative Forest, VA (4/2010�6/2014)
Provide full-range of customer, manufacturing, and management support services to high-value customers representing $3 million in annual sales. Representing the Commercial Hospitality division of a global luxury leathers company supplying wholesale distribution to major design houses (Ralph Lauren, Calvin Klein) and manufacturing (Crate & Barrel, Restoration Hardware, Pottery Barn, American Leather, William Sonoma) for high-end upholstery and accessory products used in commercial hospitality, custom aviation, residential interior design.
� Responsible for quoting projects for domestic and international hotels and restaurant renovation/construction projects in seven major territories (CA, NY, TX, IL, London, Hong Kong, Turkey)
� Provide quotes to customers for specific project specifications, support sales reps (in house and in the field), and support show room following orders from initial processing including inspection and flammability testing.
� Track and report open orders, including weekly sales activity, and distribute status throughout division to customer reps, international showrooms, and home-office management team.
� Represent company at annual industry trade shows in Las Vegas and Miami.
Edelweiss Children�s Shoppe: Retail Store Manager (4/2009�4/2010) Manager of upscale children�s boutique. Process inventory and orders, manage and scheduling employees, creating marketing strategies and handling daily bank deposits.
First Bank and Trust Company: Commercial Loan Processor Forest VA (2/2006�1/2009
Manager responsible for tracking of all loan documents and closing procedures for more than 300 loans ranging from $10,000 to $7 million for Agricultural, Commercial Construction and Home mortgages.
� Manage loan referrals, underwriting system approvals, assemble closing documents and title updates, interface with attorneys, and process all loan documents to facilitate closing process.
� past due accounts, data, and files
Planter�s Bank and Trust: Commercial Lending Assistant to Senior Vice President Forest VA (4/2005-2/2006)
Manage day-to-day support operations in Loan Production supporting Senior Vice President. Responsibilities included processing commercial and construction loans, ($50K-$1 million); commercial credit approvals, credit reports, debt sheets.
Southern Promotions Group: Administrative Assistant Jackson Mississippi (6/2002-4/2005
A Sales/marketing and wholesale distribution company providing small-ticket consumer goods to independent retailers and coordinating promotional marketing campaigns for national consumer goods manufacturers including Crayola, Disney, Sony and other Fortune 500 companies. Provided administrative support services to regional sales teams and in house management staff including sales reporting, scheduling, meetings, data analysis and management of daily income/sales and inventory data, corporate training, Customer Support, staff communications nationwide. Data processing of shipping/receiving, management of inventory database.
� Administrator of the Year, Southeast Region, 2004.
Skills and Inventory
� Scheduling and contact management using Outlook
� Various industry orders management systems: MAS500, SALESLOGIX, ZYFIND, SAP, ERP, LOTUS NOTES, AVANTE, BAAN.
� Taken a LEAN TRAINING week long course
� Proficient in Microsoft Office: Excel, Word, Works, Power Point
� Team player, high energy, adaptable and eager to expand knowledge base
EDUCATION
Trident Technical College, Charleston SC computer training
Central Virginia Community College, Lynchburg VA credits towards Associates Degree
New Vistas School, Lynchburg, VA High School Diploma, 1998
References available upon request.