Airiel's Resume
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Location: Lewisville, TX, USA
University: University of North Texas
Major: Biology

Airiel's Resume

Airiel Hall

701 N Leora Ln. #427

Lewisville, Tx. xxx-xxx-xxxx671 | xxx-xxx-xxxx

I am an enthusiastic person with excellent people skills and dedicated work ethic. With my personal experiences helping my father who struggled with Multiple Sclerosis, I fell in love with patient care in the health field. I pursued this passion by working my way through CareNow. With my recent experience at Alliance Rx Walgreens Prime Specialty Pharmacy, I sought learning multiple facets of the pharmacy delivery process. It is my passion to take advantage of opportunities within the medical and pharmacy industry and grow as a leader.

Experience:

Alliance Rx Walgreens Prime Specialty Pharmacy

● Senior Order Processing Technician           08/2017-Current

Proficient in the following areas and have been tasked with the following duties and assignments

Duties and proficiencies include:

Train, coach and mentor employees and keep management informed of issues.

Provide performance related feedback to employees.

Order Entry

Assists technicians with more complex issues. Adjust workflow balance throughout the day.

Maintain knowledge of disease states along with related medications.

Audits and reports for technicians. Assist with development, updating and implementing processes.

● Enterprise Triage Coordinator 09/2016-08/2017

Duties and proficiencies include:

Succinct and thorough e-mail communication to our local specialty stores and internal departments.

Image Indexer

Excel Spreadsheets

Escalations

Order Entry/Insurance Verifier

Communicating with Doctor Offices Initiating and completing Prior Authorizations

Manage work flow, closing duties daily

Problem Resolver

Pull the daily triage reports and complete the escalation emails for all sites through Excel.

Triage prescriptions to local specialty sites as well as to competitors using Microsoft Word.

CareNow Clinic

● Patient Representative              06/2013-Current

● Promoted to Multi-Tech              03/2015-Current

Duties and proficiencies include:

Promote a caring, friendly atmosphere focusing on the patient.

Verified patients insurance and checked them into the system. Discharged patients and provide patient instruction sheets.

Assessed patients including their temperature, pulse and blood pressure then documented their medical histories.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Scheduled and accompanied clients to medical appointments as well as processed their follow up call back.

Balance the cash drawer.Managed the money by being designated to take all income cash to corporate every Monday, Wednesday and Friday.

Maintained a sense of urgency and work efficiently. Implemented new ideas to help keep the volume of patients high.

Completed the schedule for patient representatives monthly. Active patient representative manager duties until one was hired.

Education

University of North Texas              08/2011 -12/2014

Bachelor of Arts: Major- Biology; Minor- Chemistry

Affiliations

University of North Texas Alumni

Alpha Epsilon Delta

Certifications

CPR certified through American Heart Association

AED certified through American Heart Association

Texas Board of Pharmacy: Pharmacist Technician

References are available upon request!

Resume