Airiel's Resume
Airiel Hall
701 N Leora Ln. #427
Lewisville, Tx. ------------671 | ------------
I am an enthusiastic person with excellent people skills and dedicated work ethic. With my personal experiences helping my father who struggled with Multiple Sclerosis, I fell in love with patient care in the health field. I pursued this passion by working my way through CareNow. With my recent experience at Alliance Rx Walgreens Prime Specialty Pharmacy, I sought learning multiple facets of the pharmacy delivery process. It is my passion to take advantage of opportunities within the medical and pharmacy industry and grow as a leader.
Experience:
Alliance Rx Walgreens Prime Specialty Pharmacy
? Senior Order Processing Technician 08/2017-Current
Proficient in the following areas and have been tasked with the following duties and assignments
Duties and proficiencies include:
Train, coach and mentor employees and keep management informed of issues.
Provide performance related feedback to employees.
Order Entry
Assists technicians with more complex issues. Adjust workflow balance throughout the day.
Maintain knowledge of disease states along with related medications.
Audits and reports for technicians. Assist with development, updating and implementing processes.
? Enterprise Triage Coordinator 09/2016-08/2017
Duties and proficiencies include:
Succinct and thorough e-mail communication to our local specialty stores and internal departments.
Image Indexer
Excel Spreadsheets
Escalations
Order Entry/Insurance Verifier
Communicating with Doctor Offices Initiating and completing Prior Authorizations
Manage work flow, closing duties daily
Problem Resolver
Pull the daily triage reports and complete the escalation emails for all sites through Excel.
Triage prescriptions to local specialty sites as well as to competitors using Microsoft Word.
CareNow Clinic
? Patient Representative 06/2013-Current
? Promoted to Multi-Tech 03/2015-Current
Duties and proficiencies include:
Promote a caring, friendly atmosphere focusing on the patient.
Verified patients insurance and checked them into the system. Discharged patients and provide patient instruction sheets.
Assessed patients including their temperature, pulse and blood pressure then documented their medical histories.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Scheduled and accompanied clients to medical appointments as well as processed their follow up call back.
Balance the cash drawer.Managed the money by being designated to take all income cash to corporate every Monday, Wednesday and Friday.
Maintained a sense of urgency and work efficiently. Implemented new ideas to help keep the volume of patients high.
Completed the schedule for patient representatives monthly. Active patient representative manager duties until one was hired.
Education
University of North Texas 08/2011 -12/2014
Bachelor of Arts: Major- Biology; Minor- Chemistry
Affiliations
University of North Texas Alumni
Alpha Epsilon Delta
Certifications
CPR certified through American Heart Association
AED certified through American Heart Association
Texas Board of Pharmacy: Pharmacist Technician
References are available upon request!
Airiel Hall
701 N Leora Ln. #427
Lewisville, Tx. ------------671 | ------------
I am an enthusiastic person with excellent people skills and dedicated work ethic. With my personal experiences helping my father who struggled with Multiple Sclerosis, I fell in love with patient care in the health field. I pursued this passion by working my way through CareNow. With my recent experience at Alliance Rx Walgreens Prime Specialty Pharmacy, I sought learning multiple facets of the pharmacy delivery process. It is my passion to take advantage of opportunities within the medical and pharmacy industry and grow as a leader.
Experience:
Alliance Rx Walgreens Prime Specialty Pharmacy
? Senior Order Processing Technician 08/2017-Current
Proficient in the following areas and have been tasked with the following duties and assignments
Duties and proficiencies include:
Train, coach and mentor employees and keep management informed of issues.
Provide performance related feedback to employees.
Order Entry
Assists technicians with more complex issues. Adjust workflow balance throughout the day.
Maintain knowledge of disease states along with related medications.
Audits and reports for technicians. Assist with development, updating and implementing processes.
? Enterprise Triage Coordinator 09/2016-08/2017
Duties and proficiencies include:
Succinct and thorough e-mail communication to our local specialty stores and internal departments.
Image Indexer
Excel Spreadsheets
Escalations
Order Entry/Insurance Verifier
Communicating with Doctor Offices Initiating and completing Prior Authorizations
Manage work flow, closing duties daily
Problem Resolver
Pull the daily triage reports and complete the escalation emails for all sites through Excel.
Triage prescriptions to local specialty sites as well as to competitors using Microsoft Word.
CareNow Clinic
? Patient Representative 06/2013-Current
? Promoted to Multi-Tech 03/2015-Current
Duties and proficiencies include:
Promote a caring, friendly atmosphere focusing on the patient.
Verified patients insurance and checked them into the system. Discharged patients and provide patient instruction sheets.
Assessed patients including their temperature, pulse and blood pressure then documented their medical histories.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Scheduled and accompanied clients to medical appointments as well as processed their follow up call back.
Balance the cash drawer.Managed the money by being designated to take all income cash to corporate every Monday, Wednesday and Friday.
Maintained a sense of urgency and work efficiently. Implemented new ideas to help keep the volume of patients high.
Completed the schedule for patient representatives monthly. Active patient representative manager duties until one was hired.
Education
University of North Texas 08/2011 -12/2014
Bachelor of Arts: Major- Biology; Minor- Chemistry
Affiliations
University of North Texas Alumni
Alpha Epsilon Delta
Certifications
CPR certified through American Heart Association
AED certified through American Heart Association
Texas Board of Pharmacy: Pharmacist Technician
References are available upon request!