Administrative Assistant & Receptionist
EDUCATION:
Canby High School, graduated June 2017, GPA: 3.5
Concordia University Portland, current bachelor’s student in Social Work, graduating June 2021, GPA: 3.6
WORK EXPERIENCES:
2019 (Jan.)- Present
Customer Service Representative, Northwest Women's Fitness Club
?Answer customer service phone calls and emails, most typically regarding scheduling, general club information, and member account changes.
?Perform hourly cleanliness checks which includes laundry, equipment clean up, and restock.
?Responsible for cash register management and member purchases.
?Typically working closing and opening shifts unsupervised.
2018 (April)- Present
Front Desk Agent, Student Services at Concordia University
?Take phone calls and respond to emails.
?Answer questions and set up student appointments with access to advisors schedules and office hours.
?Exude excellent customer service by greeting potential students, current students, parents and families.
?Maintain an organized office space.
?Regular printing, copying, scanning, and filing tasks assigned each day.
2017 (Sep.)-2019 (May)
Background Check Specialist & Admin. Assistant, Concordia Teacher Corps at Faubion Elementary
?Answer phone calls and emails, often parents seeing tutoring help for their children, university students, or background check personnel.
?Maintain organized and welcoming office work environments.
?Conduct fingerprinting the process for potential tutors and run PPS and CRIMS background checks.
?Access to secure facilities and confidential information.
2017(Sep.)-2017(Dec.)
Cashier/Food preparation, Chipotle Mexican Grill
?Manage customer's money and the cash register.
?Clean bathrooms, kitchen, and dining room of restaurant.
?Exhibit excellent customer service and ensure visitor satisfaction.
?Prepare food, I am trained in sanitation and I have my food handlers license.
2016(June)-2016(Aug.) & 2017(June)-2017(Aug.)
Summer Camp Counselor & Staff Member, CB Northwest/Camp Tadmor
?Plan and lead arts and crafts sessions.
?Oversee 7-10 children and youth for 4-5 days.
?Keep myself and the campers safe and set on a schedule.
?Develop relational skills, build community, and form positive relationships with campers and other team members.
?Work on projects and run afternoon activities/games.
?Serve food and drinks cafeteria style to campers and parents.
?Work as a cashier in camp store and coffee shop, managed money and exhibited excellent customer service.
If you would like phone numbers or emails for reference, please reach out and request. I am an experienced receptionist and office employee with 2-3 years of experience is various office settings. I am super friendly and a strong ally of the LGBTQ community.
EDUCATION:
Canby High School, graduated June 2017, GPA: 3.5
Concordia University Portland, current bachelor’s student in Social Work, graduating June 2021, GPA: 3.6
WORK EXPERIENCES:
2019 (Jan.)- Present
Customer Service Representative, Northwest Women's Fitness Club
?Answer customer service phone calls and emails, most typically regarding scheduling, general club information, and member account changes.
?Perform hourly cleanliness checks which includes laundry, equipment clean up, and restock.
?Responsible for cash register management and member purchases.
?Typically working closing and opening shifts unsupervised.
2018 (April)- Present
Front Desk Agent, Student Services at Concordia University
?Take phone calls and respond to emails.
?Answer questions and set up student appointments with access to advisors schedules and office hours.
?Exude excellent customer service by greeting potential students, current students, parents and families.
?Maintain an organized office space.
?Regular printing, copying, scanning, and filing tasks assigned each day.
2017 (Sep.)-2019 (May)
Background Check Specialist & Admin. Assistant, Concordia Teacher Corps at Faubion Elementary
?Answer phone calls and emails, often parents seeing tutoring help for their children, university students, or background check personnel.
?Maintain organized and welcoming office work environments.
?Conduct fingerprinting the process for potential tutors and run PPS and CRIMS background checks.
?Access to secure facilities and confidential information.
2017(Sep.)-2017(Dec.)
Cashier/Food preparation, Chipotle Mexican Grill
?Manage customer's money and the cash register.
?Clean bathrooms, kitchen, and dining room of restaurant.
?Exhibit excellent customer service and ensure visitor satisfaction.
?Prepare food, I am trained in sanitation and I have my food handlers license.
2016(June)-2016(Aug.) & 2017(June)-2017(Aug.)
Summer Camp Counselor & Staff Member, CB Northwest/Camp Tadmor
?Plan and lead arts and crafts sessions.
?Oversee 7-10 children and youth for 4-5 days.
?Keep myself and the campers safe and set on a schedule.
?Develop relational skills, build community, and form positive relationships with campers and other team members.
?Work on projects and run afternoon activities/games.
?Serve food and drinks cafeteria style to campers and parents.
?Work as a cashier in camp store and coffee shop, managed money and exhibited excellent customer service.
If you would like phone numbers or emails for reference, please reach out and request. I am an experienced receptionist and office employee with 2-3 years of experience is various office settings. I am super friendly and a strong ally of the LGBTQ community.