Administrative Assistant/Customer Service
Scott & Christie and Associates Eyecare
Medical Receptionist
Sept 2017-Aug 2018
Register patients for their visit with the doctor. Collect copays, payments for eye drops, and surgery payments. Apply collected moneys to appropriate accounts. Organize and prepare patient charts for their visit. Answer a six-line phone system and directing calls to other departments when appropriate. Perform basic data entry and filing. Verify medical insurance benefits. Schedule patients for their next visit. Take daily deposits to the bank and transport patient charts to other offices.
Medix Staffing Agency
Assignment: Guardian Protection Services
Billing & Final Audit Specialist
Nov 2016-Sept 2017
Utilize billing codes to generate recurring billing for new customers.
Use MASterMind accounting software to audit services billed for services rendered, contract term, and customer information against the customer's signed agreement(s).
Set up recurring payment per customer request.
Generate billing and process audits in a timely manner according to due dates.
Cancel existing customer billing and apply necessary credits to accounts receivable history.
Assist coworkers in various billing tasks as needed.
Chiropractic Associates of Cranberry
Medical Receptionist
Mar 2016-Nov 2016
Assisted with patient care.
Verified insurance benefits.
Collected copays/co-insurance and kept accurate financial records.
Accurately entered patient data.
Answered multi-line phone.
Scheduled patient's for multiple doctors with different schedules.
Sent medical claims in a timely fashion.
Made calls to patients with past due balances when necessary.
The Texas Health Clinics
Medical Receptionist & Licensed Massage Therapist
Jun 2014-Mar 2016
Assisted with patient care.
Optimized patient satisfaction, medical provider's time, and utilization of treatment rooms.
Collected copays and co-insurance.
Maintained financial records.
Kept inventory of both medical and office supplies. Put in requests to purchase more when low.
Used various Microsoft Office programs to create patient paperwork, spreadsheets, flyers advertising specials, and record keeping tools.
Assessed patient medical history, symptoms, etc. before treatment.
Consulted with chiropractor to provide customized treatment for each patient.
Maintained current patient information records.
Analyzed patient spinal X-rays to assist in providing customized treatment.
Scott & Christie and Associates Eyecare
Medical Receptionist
Sept 2017-Aug 2018
Register patients for their visit with the doctor. Collect copays, payments for eye drops, and surgery payments. Apply collected moneys to appropriate accounts. Organize and prepare patient charts for their visit. Answer a six-line phone system and directing calls to other departments when appropriate. Perform basic data entry and filing. Verify medical insurance benefits. Schedule patients for their next visit. Take daily deposits to the bank and transport patient charts to other offices.
Medix Staffing Agency
Assignment: Guardian Protection Services
Billing & Final Audit Specialist
Nov 2016-Sept 2017
Utilize billing codes to generate recurring billing for new customers.
Use MASterMind accounting software to audit services billed for services rendered, contract term, and customer information against the customer's signed agreement(s).
Set up recurring payment per customer request.
Generate billing and process audits in a timely manner according to due dates.
Cancel existing customer billing and apply necessary credits to accounts receivable history.
Assist coworkers in various billing tasks as needed.
Chiropractic Associates of Cranberry
Medical Receptionist
Mar 2016-Nov 2016
Assisted with patient care.
Verified insurance benefits.
Collected copays/co-insurance and kept accurate financial records.
Accurately entered patient data.
Answered multi-line phone.
Scheduled patient's for multiple doctors with different schedules.
Sent medical claims in a timely fashion.
Made calls to patients with past due balances when necessary.
The Texas Health Clinics
Medical Receptionist & Licensed Massage Therapist
Jun 2014-Mar 2016
Assisted with patient care.
Optimized patient satisfaction, medical provider's time, and utilization of treatment rooms.
Collected copays and co-insurance.
Maintained financial records.
Kept inventory of both medical and office supplies. Put in requests to purchase more when low.
Used various Microsoft Office programs to create patient paperwork, spreadsheets, flyers advertising specials, and record keeping tools.
Assessed patient medical history, symptoms, etc. before treatment.
Consulted with chiropractor to provide customized treatment for each patient.
Maintained current patient information records.
Analyzed patient spinal X-rays to assist in providing customized treatment.