AA business Management
SADE GOATLEY
------------ 280 Charter Oak Ave
------------ San Francisco, CA 94124
AA BUSINESS MANAGEMENT
Facility Operations / Business Operations / Customer Success / Marketing
Entry level business professional who is highly driven and motivated to create efficiency in any department with bottom line results. My hard work and optimistic attitude along with utilizing skills such as communication, time management, reporting, optimizing, and problem-solving make me a great team addition to any company culture.
Skills Attributes
� Salesforce � Problem Solving
� Microsoft Office (Excel/PowerPoint) � Time Management
� Mainstreet Sites (CRM) � Customer Service
� Social Media Management � Detail Oriented
EXPERIENCE
LiveFitGym at The Fairmont - Front Desk/Membership Advisor Jan 2019 � Present
� Maintaining high quality operations management and overall luxury experience for all departments serving walk ins, members and hotel guests
� Increased traffic by offering exceptional customer experience producing a total of 15 sign ups; in total earing the company $19,260 YTD with our 6-month contracts
� Proactively solving problems and taking initiative to ensure the elite quality of The Fairmont expectations through detail orientation and organizational skills with multiple customer validated with 5-star feedback
� Maintaining and ensure data accuracy in accounts and customers through Salesforce, POS, ASF, and MINDBODY software
Freeman Company - Administrative Coordinator
� Organizing client information through detail-oriented data entry
� Examined documents for any anomalies before submitting bookings and products information into server
Kindermusik - Administrative Assistant
� Communicated with clients through email and phone inquiries
� Scheduled bookings for clients at one or more of the many locations provided
� Input and organized client information in MainStreet Sites
� Background in psychology allows me to empathize and understand others, creating positive opportunities for conflict resolution
I strive not only for personal success but the overall team and business success as well. I am motivated through challenges where I have the opportunity to grow and establish diverse, detailed knowledge for all duties and responsibilities within and exceeding my job description.
EDUCATION
Associates Business Management � See cover letter for education journey
Skyline College 3.0
Hobbies: Equestrian, Playing Piano, Swimming, Snowboarding, Animal Care Entrepreneurship, Travel.
MORE ABOUT ME
My journey here in the United States has been challenging, although worth it as I have managed to graduate with my Associate's degree in Business Management. I Traveled here from South Africa in hopes of creating a better life for myself. I have put myself through college while working full time and maintaining a GPA above 3.0. I attended San Francisco State University for a year, but the tuition proved difficult to pay for, therefore I decided to get my AA until I have better stability to return for my BA. I have learned what true perseverance looks like and the satisfaction of not giving up on yourself or your goals. This experience over the last 4 years has made me strong, organized and motivated with great communication skills who knows hard work and determination. I am a quick learner and persistent in achieving goals no matter how challenging while maintaining a positive attitude. I am extremely proud of how far I have come and am ready to take the next step in my journey.
I am excited about the opportunity to help your company succeed and believe I could be a great addition to your team.
Thank you for taking the time in considering my application. Please feel free to contact me if you have any questions.
I look forward to hearing from you.
Sincerely,
Sade Goatley
REFRENCES
Freeman: Nanny: Administrative Assistant:
Fatima Amber Forester Lindsay Levin
------------ ------------ ------------
Manager, Sales Operations & Strategy:
Kyle Cox - Mentor
------------
SADE GOATLEY
------------ 280 Charter Oak Ave
------------ San Francisco, CA 94124
AA BUSINESS MANAGEMENT
Facility Operations / Business Operations / Customer Success / Marketing
Entry level business professional who is highly driven and motivated to create efficiency in any department with bottom line results. My hard work and optimistic attitude along with utilizing skills such as communication, time management, reporting, optimizing, and problem-solving make me a great team addition to any company culture.
Skills Attributes
� Salesforce � Problem Solving
� Microsoft Office (Excel/PowerPoint) � Time Management
� Mainstreet Sites (CRM) � Customer Service
� Social Media Management � Detail Oriented
EXPERIENCE
LiveFitGym at The Fairmont - Front Desk/Membership Advisor Jan 2019 � Present
� Maintaining high quality operations management and overall luxury experience for all departments serving walk ins, members and hotel guests
� Increased traffic by offering exceptional customer experience producing a total of 15 sign ups; in total earing the company $19,260 YTD with our 6-month contracts
� Proactively solving problems and taking initiative to ensure the elite quality of The Fairmont expectations through detail orientation and organizational skills with multiple customer validated with 5-star feedback
� Maintaining and ensure data accuracy in accounts and customers through Salesforce, POS, ASF, and MINDBODY software
Freeman Company - Administrative Coordinator
� Organizing client information through detail-oriented data entry
� Examined documents for any anomalies before submitting bookings and products information into server
Kindermusik - Administrative Assistant
� Communicated with clients through email and phone inquiries
� Scheduled bookings for clients at one or more of the many locations provided
� Input and organized client information in MainStreet Sites
� Background in psychology allows me to empathize and understand others, creating positive opportunities for conflict resolution
I strive not only for personal success but the overall team and business success as well. I am motivated through challenges where I have the opportunity to grow and establish diverse, detailed knowledge for all duties and responsibilities within and exceeding my job description.
EDUCATION
Associates Business Management � See cover letter for education journey
Skyline College 3.0
Hobbies: Equestrian, Playing Piano, Swimming, Snowboarding, Animal Care Entrepreneurship, Travel.
MORE ABOUT ME
My journey here in the United States has been challenging, although worth it as I have managed to graduate with my Associate's degree in Business Management. I Traveled here from South Africa in hopes of creating a better life for myself. I have put myself through college while working full time and maintaining a GPA above 3.0. I attended San Francisco State University for a year, but the tuition proved difficult to pay for, therefore I decided to get my AA until I have better stability to return for my BA. I have learned what true perseverance looks like and the satisfaction of not giving up on yourself or your goals. This experience over the last 4 years has made me strong, organized and motivated with great communication skills who knows hard work and determination. I am a quick learner and persistent in achieving goals no matter how challenging while maintaining a positive attitude. I am extremely proud of how far I have come and am ready to take the next step in my journey.
I am excited about the opportunity to help your company succeed and believe I could be a great addition to your team.
Thank you for taking the time in considering my application. Please feel free to contact me if you have any questions.
I look forward to hearing from you.
Sincerely,
Sade Goatley
REFRENCES
Freeman: Nanny: Administrative Assistant:
Fatima Amber Forester Lindsay Levin
------------ ------------ ------------
Manager, Sales Operations & Strategy:
Kyle Cox - Mentor
------------