Retail Associate
Lead the pack towards an enjoyable, inviting retail environment as a Retail Associate at The Pet Pub! We are looking for hard-working, pet-loving individuals to join our team. As a Retail Associate, you will be responsible for assisting guests in the proper selection of merchandise in accordance with their specialized needs. You’ll also be working with our furry customers and their humans, so customer-service skills are a must!
Duties:
• Provide optimal guest experience services.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform cashiering duties.
• Ensure merchandise is properly stocked and priced.
Key Accountabilities:
• Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
• Provides prompt and courteous service to all guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
• Demonstrates knowledge in nutrition, frequent buyer cards, reward program, and effective suggestive selling techniques to increase sales.
• Performs all aspects of point-of-sale service, e.g., cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
• Assists in stocking and facing merchandise according to established standards.
• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
• Adheres to loss prevention policies.
• Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
• Ensures that store animals receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
• Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
• Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
• Performs special projects as assigned.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
The Pet Pub LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification
Lead the pack towards an enjoyable, inviting retail environment as a Retail Associate at The Pet Pub! We are looking for hard-working, pet-loving individuals to join our team. As a Retail Associate, you will be responsible for assisting guests in the proper selection of merchandise in accordance with their specialized needs. You’ll also be working with our furry customers and their humans, so customer-service skills are a must!
Duties:
• Provide optimal guest experience services.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform cashiering duties.
• Ensure merchandise is properly stocked and priced.
Key Accountabilities:
• Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
• Provides prompt and courteous service to all guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
• Demonstrates knowledge in nutrition, frequent buyer cards, reward program, and effective suggestive selling techniques to increase sales.
• Performs all aspects of point-of-sale service, e.g., cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
• Assists in stocking and facing merchandise according to established standards.
• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
• Adheres to loss prevention policies.
• Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
• Ensures that store animals receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
• Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
• Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
• Performs special projects as assigned.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
The Pet Pub LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification