Office Assistant
Job purpose
To support office staff, assist students, teachers, vendors and retail customers
Enroll new students
Maintain an orderly retail and lobby space
Stock music and small goods
Duties and responsibilities
An employee in this position must be able to perform the essential job duties with or without reasonable accommodation. This list is not intended to include all of the specific tasks which an employee in this position may be expected to perform.
:
Punctuality and regular work attendance
Provide customer service/support to students, families, teachers, retail customers.
Follow established procedures
Answer telephone, follow-through with issue presented
Work cash register
Collect correct tuition/materials fees from students
Create scheduling documents
Enroll new students in appropriate class
Encourage students to participate in performance opportunities outside of the classroom.
Maintain an orderly retail and lobby space
Stock product - music and small goods.
Work as a team member to support, plan, participate in school and promotional activities.
Create, develop social media campaigns and quarterly newsletters
Maintain HRMC Website and updates
Qualifications
Technical skills - Required
Basic Computer
Marketing and Social media platforms
Knowledge of Cash Handling Processes
Retail Experience
Read, write and speak English
High School Diplomas/GED
Keyboard/Typing
Technical Skills - Preferred:
Merchandising/Purchasing Experience
Marketing Experience
Familiarity with Quickbooks, Word, Publisher, Excel, Google Docs, etc.
Collections
Knowledge of Early Childhood educations and brain development theories
Music background
Performance Skills
Good verbal and written communication
Strong people skills
Positive attitude
Works agreed upon shifts.
Follow established procedures
Relationship management with customer service focus.
Initiative: transform leads into productive business outcomes; respond to situations. without supervision� undertake additional responsibilities; Stay informed. Seek knowledge and understanding about industry.
Ability to influence and persuade individuals of the merits of a certain course of action; respond to objections successfully; present new ideas.
Planning, prioritizing, goal setting, problem solving: manage multiple projects at one time; use goals to prioritize meaningfully and practically.
Flexibility, Tolerance of Ambiguity: perform a wide variety of tasks; adapt to changing situations; manage transitions.
Ability to work with a Team: support team decisions, cooperate; promote a friendly team environment.
Freedom to Act
Enroll students in classes, seek input from coworkers/teachers as necessary
Collect tuition/materials Fees
Explain/Interpret fees and policies
Interact with students/families
Provide support to retail customers, sell goods to retail customers, take orders from retail customers.
Establish relationships with students/parents/retail customers/vendors
Limits to Freedom To Act
Defer Final Decision about financial issues to Owner
Enter into special arrangements with customers
Discount tuition beyond amounts listed in Fee Schedule
Working conditions
Varies depending on day, time of day and class schedule, need to be flexable
Physical requirements
Sit/Stand/Walk
Lift and Carry 30 pounds
Move furniture (chairs/pianos)
Job purpose
To support office staff, assist students, teachers, vendors and retail customers
Enroll new students
Maintain an orderly retail and lobby space
Stock music and small goods
Duties and responsibilities
An employee in this position must be able to perform the essential job duties with or without reasonable accommodation. This list is not intended to include all of the specific tasks which an employee in this position may be expected to perform.
:
Punctuality and regular work attendance
Provide customer service/support to students, families, teachers, retail customers.
Follow established procedures
Answer telephone, follow-through with issue presented
Work cash register
Collect correct tuition/materials fees from students
Create scheduling documents
Enroll new students in appropriate class
Encourage students to participate in performance opportunities outside of the classroom.
Maintain an orderly retail and lobby space
Stock product - music and small goods.
Work as a team member to support, plan, participate in school and promotional activities.
Create, develop social media campaigns and quarterly newsletters
Maintain HRMC Website and updates
Qualifications
Technical skills - Required
Basic Computer
Marketing and Social media platforms
Knowledge of Cash Handling Processes
Retail Experience
Read, write and speak English
High School Diplomas/GED
Keyboard/Typing
Technical Skills - Preferred:
Merchandising/Purchasing Experience
Marketing Experience
Familiarity with Quickbooks, Word, Publisher, Excel, Google Docs, etc.
Collections
Knowledge of Early Childhood educations and brain development theories
Music background
Performance Skills
Good verbal and written communication
Strong people skills
Positive attitude
Works agreed upon shifts.
Follow established procedures
Relationship management with customer service focus.
Initiative: transform leads into productive business outcomes; respond to situations. without supervision� undertake additional responsibilities; Stay informed. Seek knowledge and understanding about industry.
Ability to influence and persuade individuals of the merits of a certain course of action; respond to objections successfully; present new ideas.
Planning, prioritizing, goal setting, problem solving: manage multiple projects at one time; use goals to prioritize meaningfully and practically.
Flexibility, Tolerance of Ambiguity: perform a wide variety of tasks; adapt to changing situations; manage transitions.
Ability to work with a Team: support team decisions, cooperate; promote a friendly team environment.
Freedom to Act
Enroll students in classes, seek input from coworkers/teachers as necessary
Collect tuition/materials Fees
Explain/Interpret fees and policies
Interact with students/families
Provide support to retail customers, sell goods to retail customers, take orders from retail customers.
Establish relationships with students/parents/retail customers/vendors
Limits to Freedom To Act
Defer Final Decision about financial issues to Owner
Enter into special arrangements with customers
Discount tuition beyond amounts listed in Fee Schedule
Working conditions
Varies depending on day, time of day and class schedule, need to be flexable
Physical requirements
Sit/Stand/Walk
Lift and Carry 30 pounds
Move furniture (chairs/pianos)