Medical Assistant
Daphco Medical Equipment is a fast growing durable medical equipment company based in Sherman Oaks, Ca that services predominantly Medicare patients with custom bracing and osteogenesis bone stimulators to patients.
Qualifications
At least 2 years of medical assistance experience demonstrating a background calling doctors offices and patients.
Responsibilities
Respond to telephone inquiries from patients and Doctor's offices, start prior authorization and pre-certs, and contact physicians’ offices regarding patient order outcomes
Contact prospective Doctor's offices to build new business opportunity
Follow up on patient leads and their Doctor's office to get script and fulfill order
Complete tasks relating to checking eligibility, referral status, prior authorizations and referrals
Answer inquiries or complaints, statement of concerns involving a patients
Self motivated and must have the ability to work independently
Handle designated assignments and prioritize work in order to maintain workflow
Display professionalism, good judgment, maturity, and fairness when interacting with others
Maintain accurate and good grammatical communication, both verbal and written, with all levels of management, billing, members and providers
Follow HIPAA guidelines and maintains confidentiality with all information pertaining to the patients’ medical information and privacy
Display warm and pleasant phone personality, emphasizing tact, empathy, and patience
Hours
Monday to Friday - 10:00am to 4:00pm
Daphco Medical Equipment is a fast growing durable medical equipment company based in Sherman Oaks, Ca that services predominantly Medicare patients with custom bracing and osteogenesis bone stimulators to patients.
Qualifications
At least 2 years of medical assistance experience demonstrating a background calling doctors offices and patients.
Responsibilities
Respond to telephone inquiries from patients and Doctor's offices, start prior authorization and pre-certs, and contact physicians’ offices regarding patient order outcomes
Contact prospective Doctor's offices to build new business opportunity
Follow up on patient leads and their Doctor's office to get script and fulfill order
Complete tasks relating to checking eligibility, referral status, prior authorizations and referrals
Answer inquiries or complaints, statement of concerns involving a patients
Self motivated and must have the ability to work independently
Handle designated assignments and prioritize work in order to maintain workflow
Display professionalism, good judgment, maturity, and fairness when interacting with others
Maintain accurate and good grammatical communication, both verbal and written, with all levels of management, billing, members and providers
Follow HIPAA guidelines and maintains confidentiality with all information pertaining to the patients’ medical information and privacy
Display warm and pleasant phone personality, emphasizing tact, empathy, and patience
Hours
Monday to Friday - 10:00am to 4:00pm