Front Desk Associate
Join the Converge Hospitality Team at the Marriott Fairfield Inn & Suites! Full or part time Front Desk Associate positions available. Previous hotel experience preferred or customer service background. Offering flexible positions and willing to train.
Job description: • Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
• Book guest hotel reservations.
• Register guests to the hotel, verifying reservation, personal information and securing payment information.
• Answer and route calls as appropriate; take guest messages with accuracy.
• Assist in handling mail and other electronic communication.
• Promote the brand loyalty program and provide recognition and benefits to all present members.
• Provide guests with information regarding hotel facilities and local attractions.
• Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.
Join the Converge Hospitality Team at the Marriott Fairfield Inn & Suites! Full or part time Front Desk Associate positions available. Previous hotel experience preferred or customer service background. Offering flexible positions and willing to train.
Job description: • Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
• Book guest hotel reservations.
• Register guests to the hotel, verifying reservation, personal information and securing payment information.
• Answer and route calls as appropriate; take guest messages with accuracy.
• Assist in handling mail and other electronic communication.
• Promote the brand loyalty program and provide recognition and benefits to all present members.
• Provide guests with information regarding hotel facilities and local attractions.
• Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.