Front Desk Associate
International Elite Acrobatics provides competitive acrobatic gymnastic & tumbling training in Crofton, MD. We offer several activities ranging from Mommy & Me, Preschool Gymnastics and Birthday Parties to Beginner/Advanced Tumbling and our Competitive Acrobatics Team.
We are looking for an afternoon/evening Front Desk Associate to serve as our families first point of contact and manage all aspects registration, inquiries and assistance. Front Desk Associates responsibilities include registering families, managing class schedules/make ups and providing information about our classes and staff. If you have a knack for customer service and work experience in the gymnastics or cheer industry, we’d like to meet you. Ultimately, keep our gym organized and running smoothly.
Responsibilities
Manage online and phone registrations (including 1-2 hours/week of remote day work as needed)
Welcome guests upon their arrival at the gym
Respond to clients’ complaints or inquiries in a timely and professional manner
Maintain the gym and waiting areas are in a clean, tidy and well supplied manner for our families/athletes.
Maintain updated records of bookings and payments
Skills
Work experience as a Front Desk Associate, Receptionist, Administrative Assistant or similar role
Experience with gymnastic scheduling software, such as Jackrabbit (but not necessary)
Positive customer service attitude
Excellent communication and organizational skills
International Elite Acrobatics provides competitive acrobatic gymnastic & tumbling training in Crofton, MD. We offer several activities ranging from Mommy & Me, Preschool Gymnastics and Birthday Parties to Beginner/Advanced Tumbling and our Competitive Acrobatics Team.
We are looking for an afternoon/evening Front Desk Associate to serve as our families first point of contact and manage all aspects registration, inquiries and assistance. Front Desk Associates responsibilities include registering families, managing class schedules/make ups and providing information about our classes and staff. If you have a knack for customer service and work experience in the gymnastics or cheer industry, we’d like to meet you. Ultimately, keep our gym organized and running smoothly.
Responsibilities
Manage online and phone registrations (including 1-2 hours/week of remote day work as needed)
Welcome guests upon their arrival at the gym
Respond to clients’ complaints or inquiries in a timely and professional manner
Maintain the gym and waiting areas are in a clean, tidy and well supplied manner for our families/athletes.
Maintain updated records of bookings and payments
Skills
Work experience as a Front Desk Associate, Receptionist, Administrative Assistant or similar role
Experience with gymnastic scheduling software, such as Jackrabbit (but not necessary)
Positive customer service attitude
Excellent communication and organizational skills