Fitness Sales
The Fitness Sales Associate assists in running all "front of house" fitness studio operations. Ideal candidate has strong customer service skills and basic sales experience. The Fitness Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic.
Fitness Sales Associate Duties
* Establishes and maintains an effective referral program
* Maintains accurate records using established OTF sales systems.
* Conducts telephone inquiries/follow up calls/customer care calls
* Leads Orangetheory Fitness studio previews with prospects and/or fitness program holders
* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
* Accurately follows the daily studio cleaning checklist ( pre/during/post ) shift activities - Including all Covid-19 Cleaning Protocols
* Must be able to participate in 1-2 OTF scheduled workouts per week
* Maintains an organized and clean lobby/front desk/Studio area
* Associate is responsible for processing accurate credit card transactions
* Follow up and follow through activities with all prospective clients
* Responds immediately to member requests, inquiries and concerns.
* Proper on-boarding all OTF clients through the use of Client Intake Forms and Agreements
* Works closely with Fitness Team to ensure that processes are fulfilled
* Responsible for attending and participating in all relative OTF training programs
The Fitness Sales Associate assists in running all "front of house" fitness studio operations. Ideal candidate has strong customer service skills and basic sales experience. The Fitness Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic.
Fitness Sales Associate Duties
* Establishes and maintains an effective referral program
* Maintains accurate records using established OTF sales systems.
* Conducts telephone inquiries/follow up calls/customer care calls
* Leads Orangetheory Fitness studio previews with prospects and/or fitness program holders
* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
* Accurately follows the daily studio cleaning checklist ( pre/during/post ) shift activities - Including all Covid-19 Cleaning Protocols
* Must be able to participate in 1-2 OTF scheduled workouts per week
* Maintains an organized and clean lobby/front desk/Studio area
* Associate is responsible for processing accurate credit card transactions
* Follow up and follow through activities with all prospective clients
* Responds immediately to member requests, inquiries and concerns.
* Proper on-boarding all OTF clients through the use of Client Intake Forms and Agreements
* Works closely with Fitness Team to ensure that processes are fulfilled
* Responsible for attending and participating in all relative OTF training programs