Customer Service Specialist
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Customer Service Specialist

Our Mission:

To help people transform with world class training and nutrition coaching.

We strive to have a fun, family atmosphere that will inspire people to be healthier and improve other areas of their lives.

Qualifications:

-A passion for fitness and helping others

-High School Diploma or its equivalent

-Highly organized and dependable

-Knowledge and practical experience with basic computer skills, including word processing, spreadsheets and email

-Ability to work independently and make decisions in accordance with established policies and regulations

-Polite, courteous, and tactful with the public both on the phone, in person, and with electronic communication

-Willing to learn or perform skills associated with business operations including, but not limited to, client management software, website management, social media management, etc.

Responsibilities:

-Communicating with prospects and scheduling them for initial coaching sessions

-Customer service – In person, email, phone, text and social media, etc.

-Nutrition assistance with clients (training will be provided)

-Client management

-Minimizing members on the decline list

-Maintaining a clean facility

-Working on other tasks and projects as needed

-Training and developing Faster Fitness employees as needed

-Helping with coverage at other locations as needed

-Following our Core Values everyday

-Marketing contributions to help us grow our member base

Hours:

Monday-Friday: 1:30 PM to 6:45 PM

Friday: 1:30 pm to 5:50 pm

This is a total of about 25 hours a week

Sometimes more may be needed, and additional flexibility can be provided.

Compensation:

$14-17.60 an hour

Benefits:

-Free Group Personal Training membership ($200 value)

-2 Weeks Of Paid Time Off

-Discount on store items

-IRA with matching

-Growth opportunity within a growing local business

-Excellent professional development and networking opportunities

Job Type: Part-time

Salary: $16.00 - $17.50 per hour

Benefits:

401(k) matching
Paid time off
Paid training
Schedule:

Evening shift
Monday to Friday
Supplemental pay types:

Bonus pay
Ability to commute/relocate:

Saint Louis, MO 63144: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location