Sales Associate
Sales Associate

About Extremity Solutions

Extremity Solutions, LLC is an independently owned, award-winning orthopedic distribution agency of surgical based implants. For over thirteen years, we have been representing companies like Acumed, AxoGen, BioComposites Cross Roads, ExsoMed, and Alafair in the state of Indiana. Our focus is to provide our surgeons with top tier technology backed with intelligent and dedicated service, all for the betterment of their patient's outcomes. We are NOT focused on quota, bonuses, or income; we are here to serve our surgeons, their staff and patients. Cultural fit is extremely important to us due to the complexity and demanding nature of the surgical environment. As a company, we prize selflessness, service, dedication, and strength.

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About the Position � Sales Associate

As a Sales Associate, you will be responsible for assisting a Territory Manager in selling an extensive range of premium orthopedics products to leading healthcare professionals. You will provide first class support, guidance, and education in the OR environment, sharing your extensive knowledge and ultimately improving patient outcomes. Our focus is on customer service and patient care. The day-to-day of the job requires flexibility, helping other team members, and ample time in the car.

Our Sales Associates are expected to be highly entrepreneurial in spirit, organized in practice and articulate and crisp in appearance and presentation. We interact daily with our surgeons, keeping them apprised of new technology and techniques. Ours is a surgical environment - our team is comfortable working with demanding professionals at an extremely fast pace. Because of this environment, flexibility is key: your day's agenda can get scrapped in a phone call and you must be able to adapt on the fly. If our surgeons are in surgery using our products, we're there no matter the weather or the day of the week. When we are not in surgery helping our surgeons and their staff, we are keeping a highly organized inventory and monitoring equipment pickups and drop-offs to different surgery centers.

The successful candidate must be self-motivated, highly organized, and articulate. This is a technically focused role, and a track record of excellent achievements and relationship-building skills are essential. In addition, you will have great communication and presentation skills.

This position will cover a territory including Bloomington, Terre Haute, and the southside of Indianapolis/Greenwood. Occasional time in the Indianapolis Corporate Office will also be required. A critical component of success for this role is to enjoy time on the road.

Responsibilities:

� Monitors inventory levels to ensure products are stocked appropriately for on-time delivery

� Build relationships and trust with medical staff

� Travels to facilities to assist in OR cases

� Provides best-in-business service to existing accounts

� Constant attention to improving product knowledge and technique

� Works to create resolution to any customer request, issue or problem

� Ability to forecast existing client need when appropriate and ensure inventory levels are appropriate

� Timely and accurate completion of required reporting

� Stay informed of new technology and competitor product and pricing

� Responsible for successful performance of territory sales through exceptional customer service and follow-up

� Responsibility for product sales, product demonstration and surgical technique demonstration using a consultative approach, utilizing customer provided information and extensive product knowledge

� Responsible for acquiring an extensive knowledge of anatomy and medical terminology

Educ_a_tion&E_x_perience Requirements:

Must be a college graduate, but area of study is not of particular importance. Experience in medical device or other hospital sales could be beneficial but is not required. You must have demonstrated history of building strong relationships within the context of sales and customer service.

C_ritical Skills & Personality Traits:_

� You will live or die (this is proverbial death, not actual death) by your ability to be organized. You must absolutely, without compromise, thrive on being organized. This is not a desire of yours, but something you demonstrate daily in your life currently.

� Ability to problem solve at a high level and make quick, sound decisions in the face of stress

� Carries a high personal standard related to work ethic and professionalism

� Must have a thirst to learn

� Strong interpersonal skills that build rapport and trust

� Ability to connect with a wide range of client stakeholders at all levels of the organization

� Does not need to be the center of attention, but knows when to act as the subject matter expert

� Polished physical presentation and demeanor

� Exceptional communicator, oral and written

� Charismatic, warm, friendly personality

� Proficient with basic computer hardware and software (Word, Excel and CRM Programs)

� Works well under pressure and balances multiple tasks