Sales associate
Job Description � Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community � Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities) � Maintain a high level of product knowledge � Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times o Sales standards o Cash wrap standards o Client book management o Inventory management o Customer and After Sales service � Help clients make selections and assist in the try-on process � Ensure compliance with all company policies, procedures and directives o Attendance / Reporting for Work (Ulti-Pro) � clocking in and out o Navigating through UltiPro Portal o Uniform and Grooming Standards o Lunch and Afternoon Breaks o Lockers o Organization at the workplace o Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests o End-of-Day Procedures (i.e. bag checks) � Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: o Phone calls and emails o Thank you letters o Shipping merchandise out-of-town � Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets) � Proactively identify and pursue opportunities to achieve financial targets and increase sales � Assist with inventory and special projects as needed o Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks � Ensure visual standards are maintained at all times � Understand the terminology associated with Jimmy Choo shoes and accessories � Be proficient with the register system(s) � Merchandise product
Job Description � Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community � Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities) � Maintain a high level of product knowledge � Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times o Sales standards o Cash wrap standards o Client book management o Inventory management o Customer and After Sales service � Help clients make selections and assist in the try-on process � Ensure compliance with all company policies, procedures and directives o Attendance / Reporting for Work (Ulti-Pro) � clocking in and out o Navigating through UltiPro Portal o Uniform and Grooming Standards o Lunch and Afternoon Breaks o Lockers o Organization at the workplace o Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests o End-of-Day Procedures (i.e. bag checks) � Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: o Phone calls and emails o Thank you letters o Shipping merchandise out-of-town � Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets) � Proactively identify and pursue opportunities to achieve financial targets and increase sales � Assist with inventory and special projects as needed o Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks � Ensure visual standards are maintained at all times � Understand the terminology associated with Jimmy Choo shoes and accessories � Be proficient with the register system(s) � Merchandise product