Residential Account Manager
About the Role:
We are looking for an energetic professional to handle customer relationships. This role will work closely with Shay and Eric Lunseth.
What You’ll Do:
-Sales, renewals, and customer service management.
-Work closely with assigned customers to deliver a high level of customer service.
-Education and continual training in commercial lawn and landscape.
-Work closely with field supervisors to communicate client needs and develop maintenance strategies.
-Daily tasks include customer service - answering phones, emails, creating estimates, invoicing and answering questions.
-Future opportunities will include training and discussing strategy for sales, which could include cold calling and appointment setting. Assessing lawns will be important once trained.
What you’ll need:
-Valid driver’s license
-Valid applicator license or ability to study for and pass the test before spring (LUNSETH will pay for class/test with 3 opportunities to pass)
-Customer service and horticulture background, but not necessary
-Computer skills: Excel, Word, Quickbooks, Salesforce, Hindsite (or willingness to learn)
-Able to grasp new concepts quickly and efficiently
-Self-controlled and ability to improve company processes and policies
-Ability to flex your intellectual muscles and prove to be a trusted partner with all LUNSETH managers
-Proactive about finding solutions to daily challenges
-Able to meet deadlines - please prepare for longer hours in spring and fall
-Accountability and follow up on commitments
-Willingness to fill in other roles when necessary
-Experience operating lawn care equipment (or willingness to learn), not necessary
-Able to read, write and understand English
-Able to communicate in-person and over the phone
-Team player - A well-organized person with management experience who enjoys working with others to get stuff done
Compensation: Negotiable based on experience, $50K+
Benefits: Simple IRA and Medical. Company provided smart phone, laptop and vehicle (or mileage reimbursement).
Simple IRA available after 2 years of employment with 3% company match.
About LUNSETH:
Since 2007 LUNSETH has steadily grown by focusing on quality service, consistent communication and professional standards. Our services include commercial lawn/snow, landscape enhancements and organic lawn care services, mainly in the SW Twin Cities area. We treat our employees like family and host many grill outs and company outings.
We are the industry leader in organic turf management and emphasize educated and ethical management of lawns. We welcome people from all backgrounds, especially those who want to help a small and rapidly growing company flourish into a smooth and efficient machine. The two most important goals of LUNSETH is customer satisfaction and ethical practices.
Inquires:
Please direct inquiry with resume attached to ------------
About the Role:
We are looking for an energetic professional to handle customer relationships. This role will work closely with Shay and Eric Lunseth.
What You’ll Do:
-Sales, renewals, and customer service management.
-Work closely with assigned customers to deliver a high level of customer service.
-Education and continual training in commercial lawn and landscape.
-Work closely with field supervisors to communicate client needs and develop maintenance strategies.
-Daily tasks include customer service - answering phones, emails, creating estimates, invoicing and answering questions.
-Future opportunities will include training and discussing strategy for sales, which could include cold calling and appointment setting. Assessing lawns will be important once trained.
What you’ll need:
-Valid driver’s license
-Valid applicator license or ability to study for and pass the test before spring (LUNSETH will pay for class/test with 3 opportunities to pass)
-Customer service and horticulture background, but not necessary
-Computer skills: Excel, Word, Quickbooks, Salesforce, Hindsite (or willingness to learn)
-Able to grasp new concepts quickly and efficiently
-Self-controlled and ability to improve company processes and policies
-Ability to flex your intellectual muscles and prove to be a trusted partner with all LUNSETH managers
-Proactive about finding solutions to daily challenges
-Able to meet deadlines - please prepare for longer hours in spring and fall
-Accountability and follow up on commitments
-Willingness to fill in other roles when necessary
-Experience operating lawn care equipment (or willingness to learn), not necessary
-Able to read, write and understand English
-Able to communicate in-person and over the phone
-Team player - A well-organized person with management experience who enjoys working with others to get stuff done
Compensation: Negotiable based on experience, $50K+
Benefits: Simple IRA and Medical. Company provided smart phone, laptop and vehicle (or mileage reimbursement).
Simple IRA available after 2 years of employment with 3% company match.
About LUNSETH:
Since 2007 LUNSETH has steadily grown by focusing on quality service, consistent communication and professional standards. Our services include commercial lawn/snow, landscape enhancements and organic lawn care services, mainly in the SW Twin Cities area. We treat our employees like family and host many grill outs and company outings.
We are the industry leader in organic turf management and emphasize educated and ethical management of lawns. We welcome people from all backgrounds, especially those who want to help a small and rapidly growing company flourish into a smooth and efficient machine. The two most important goals of LUNSETH is customer satisfaction and ethical practices.
Inquires:
Please direct inquiry with resume attached to ------------