Operations Manager
As the Operations Manager at XPO Logistics, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. If you’re looking for a growth opportunity, join us at XPO.
What you’ll do on a typical day:
Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, dispatchers to meet and exceed customer expectations
Ensure that all work is completed accurately and within established time frame
Ensure photos are taken for every job
Allocate and request additional resources as needed
Develop and mentor staff to reach goals; train staff on company policies and procedures
Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues
Ensure compliance with corporate warehouse policies, procedures and programs
Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
What you need to succeed at XPO:
At a minimum, you’ll need:
4 years related logistics and supervisory experience
Experience with Microsoft Office such as Word, Outlook and Excel.
Experience operating a forklift and pallet jack
It’d be great if you also have:
Bachelor’s degree in business, logistics or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally
Experience mentoring, training and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams
Be part of something big.
As the Operations Manager at XPO Logistics, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. If you’re looking for a growth opportunity, join us at XPO.
What you’ll do on a typical day:
Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, dispatchers to meet and exceed customer expectations
Ensure that all work is completed accurately and within established time frame
Ensure photos are taken for every job
Allocate and request additional resources as needed
Develop and mentor staff to reach goals; train staff on company policies and procedures
Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues
Ensure compliance with corporate warehouse policies, procedures and programs
Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
What you need to succeed at XPO:
At a minimum, you’ll need:
4 years related logistics and supervisory experience
Experience with Microsoft Office such as Word, Outlook and Excel.
Experience operating a forklift and pallet jack
It’d be great if you also have:
Bachelor’s degree in business, logistics or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally
Experience mentoring, training and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams
Be part of something big.