Guest Services Facilities Technician
Scope of Work
Responsible for ensuring that all meeting/lodging spaces are ready in accordance with the daily schedule and to respond to guests needs. Also responsible for maintaining facilities for good upkeep of functionality and safety.
Key Responsibilities
• Ensure that all lodging rooms are ready for guest occupation
• Ensure that all meeting rooms are setup correctly according to instructions on daily schedule and other instructions provided.
o Monitor meeting rooms for breakdown and proper return of equipment
o Assist guests with A/V difficulties and room setup changes
• Maintain cleanliness throughout the Casa grounds including storage
• Open/unlock and close/lock facility daily
• Respond to maintenance issues in both buildings and grounds as needed
• Organize and maintain inventories of tools, supplies and equipment
• Work on on-going projects as directed when there are no setups
• Procure items located off campus as directed if necessary
• Perform night watch duties on a rotating basis to cover night watch person on their nights off
• Assist kitchen, guest services desk, grounds keeping and volunteer staff when assigned to do so
Highest Priority Personal Attribute
• Ability to work under pressure with interruptions while maintaining a positive Franciscan attitude
• Trustworthy, punctual, reliable, coachable, communicative
• Creative troubleshooting abilities
• Manage time efficiently between scheduled and non-scheduled items
• Ability to anticipate needs in a variety of situations
• Clearly communicate needs
• Treat guests and staff with respect
• Maintain good personal appearance
• Be mindful of safety at all times/reporting hazards to supervisor
• Willingness to take classes/trainings to strengthen skills as needed
Qualifications
• Must be in good physical condition and able to lift at least 60 pounds
• Proficient in the setup and troubleshooting of audio-visual equipment and computers.
• Ability to do light maintenance tasks at minimum
• Proficient in pool water chemistry and maintenance
• Past maintenance or hotel/hospitality experience.
Scope of Work
Responsible for ensuring that all meeting/lodging spaces are ready in accordance with the daily schedule and to respond to guests needs. Also responsible for maintaining facilities for good upkeep of functionality and safety.
Key Responsibilities
• Ensure that all lodging rooms are ready for guest occupation
• Ensure that all meeting rooms are setup correctly according to instructions on daily schedule and other instructions provided.
o Monitor meeting rooms for breakdown and proper return of equipment
o Assist guests with A/V difficulties and room setup changes
• Maintain cleanliness throughout the Casa grounds including storage
• Open/unlock and close/lock facility daily
• Respond to maintenance issues in both buildings and grounds as needed
• Organize and maintain inventories of tools, supplies and equipment
• Work on on-going projects as directed when there are no setups
• Procure items located off campus as directed if necessary
• Perform night watch duties on a rotating basis to cover night watch person on their nights off
• Assist kitchen, guest services desk, grounds keeping and volunteer staff when assigned to do so
Highest Priority Personal Attribute
• Ability to work under pressure with interruptions while maintaining a positive Franciscan attitude
• Trustworthy, punctual, reliable, coachable, communicative
• Creative troubleshooting abilities
• Manage time efficiently between scheduled and non-scheduled items
• Ability to anticipate needs in a variety of situations
• Clearly communicate needs
• Treat guests and staff with respect
• Maintain good personal appearance
• Be mindful of safety at all times/reporting hazards to supervisor
• Willingness to take classes/trainings to strengthen skills as needed
Qualifications
• Must be in good physical condition and able to lift at least 60 pounds
• Proficient in the setup and troubleshooting of audio-visual equipment and computers.
• Ability to do light maintenance tasks at minimum
• Proficient in pool water chemistry and maintenance
• Past maintenance or hotel/hospitality experience.