Front Desk Receptionist
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Front Desk Receptionist

Job description
Our burgeoning neurosurgical practice needs an experienced Medical Receptionist who can perform the administrative duties involved with coordinating patient and physician schedules, file management and office organization. We're looking for a professional who believes and understands the value of compassionate service, that their voice and presence is the first impression our patients' receive. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide the personalized service our patients' need. There are a few advancement opportunities for the successful applicant.

Responsibilities include:

Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and PA/NP availability
Maintain hard copy patient records as well as the files stored in our EHR
Call patients to remind them of upcoming appointments
Provide patients with support and guidance as needed
Coordinate with team to room patients and record vitals in EMR
Skills include:

High school diploma/GED required (Associate degree preferred)
1+ years' experience in medical assisting or administration (preferred)
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem solving skills
Familiarity with Microsoft Office, Adobe and Practice Fusion a plus
Keywords: receptionist, medical receptionist, medical office, medical assistant, MA, records clerk

Job Type: Part-time

Pay: $14.00 - $19.00 per hour