Front Desk Associate
Facility
Lakewood Park Tennis Center is your neighborhood tennis facility. With our 8 outdoor hard courts and tennis hut we host tournaments, adult and junior classes, as well as ball machine and court reservations, as well as a pro shop and stringing services. Our goal is to create a fun and friendly tennis experience while growing the game.
Position Summary
The Front Desk Associate assists the General Manager and Tennis Professionals in maintaining the day-to-day operations. They schedule court time, programs, and lessons. They assist with in pro shop sales and educating customers on programs, equipment and facility rules. While providing exceptional customer service to encourage repeat business.
Position Starts: May 23rd 2022
Job Duties and Responsibilities
Greets, schedules lessons and court time and assists members in a friendly and professional manner
Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
Initiates, develops and maintains personalized relationships with customers
Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
Ensures the work area is neat, orderly, and well-stocked
Preferred Experience
Computer experience
1 year of customer service experience
1 year of Midbody Experience
General knowledge of tennis equipment
Pay
Starting wage will vary based on experience and abilities.
Facility
Lakewood Park Tennis Center is your neighborhood tennis facility. With our 8 outdoor hard courts and tennis hut we host tournaments, adult and junior classes, as well as ball machine and court reservations, as well as a pro shop and stringing services. Our goal is to create a fun and friendly tennis experience while growing the game.
Position Summary
The Front Desk Associate assists the General Manager and Tennis Professionals in maintaining the day-to-day operations. They schedule court time, programs, and lessons. They assist with in pro shop sales and educating customers on programs, equipment and facility rules. While providing exceptional customer service to encourage repeat business.
Position Starts: May 23rd 2022
Job Duties and Responsibilities
Greets, schedules lessons and court time and assists members in a friendly and professional manner
Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
Initiates, develops and maintains personalized relationships with customers
Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
Ensures the work area is neat, orderly, and well-stocked
Preferred Experience
Computer experience
1 year of customer service experience
1 year of Midbody Experience
General knowledge of tennis equipment
Pay
Starting wage will vary based on experience and abilities.