Digital Skills Instructor
JOB SUMMARY:
Full-time position to provide digital skills training to Goodwill Industries of Tenneva staff, program participants, and partner agencies as approved by the Director of External Missions. Provide basic digital skills instruction in small group settings up to 20 participants at a time, virtually, and/or a blend of in-person and virtual sessions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Digital Skills:
Works with Director of External Missions to identify and develop strategies to raise awareness of digital skills training availability and career projections based on labor market data (includes all age ranges and demographics)
Evaluates digital skills level of program participants as needed using Northstar Digital Literacy Assessment as needed by program staff or Goodwill employees
Provides classes at our Elizabethton Training Center, the Anita Steiner Training Center, Day Reporting Center, and other locations as assigned
Works with program staff to deliver tailored services as needed for special populations including veterans, people with disabilities, people involved in the criminal justice system, and people aged 55 and older.
Develops curricula to deliver introductory learning outcomes in the following areas:
Basic Computer Skills
World Wide Web
Windows
Email
Google’s G Suite
MS Word, MS Excel, MS PowerPoint
Information Literacy
Social Media
Smartphones/Tablets
Computer Safety
Prepare and deliver lesson plans and instructional materials using a blended learning environment that facilitates active learning
Use Goodwill Industries of Tenneva’s Learning Management System (LMS) to deliver training modules to staff members
Use Skills To Succeed platform and modules as necessary to provide additional training.
JOB COMPETENCIES:
Action Oriented Integrity
Ethics and Trust Initiative
Written & Oral Communications Job Knowledge
Communications Quality of Work
Cooperation Teamwork
Creditability Accuracy
Adaptability Dependability
Planning and Organization Computer Skills
Attitude Relationship with Coworkers
QUALIFICATIONS:
Knowledge and Abilities:
Ability to work independently and responsibly.
Ability to communicate to participants individually and in a classroom setting.
Ability to communicate with employers/businesses in a professional manner.
Ability to teach virtually as needed.
Ability to solve problems, make decisions, resolve conflicts and listen.
Ability to deal calmly in a crisis situation.
Ability to project a positive image of Goodwill to participants/employers/businesses.
Ability to communicate professionally and be a team player with co-workers and supervisors.
Knowledge of community resources.
Education and Experience:
Associate Degree or equivalent in education and experience.
Demonstrated competency in MS Office; MS Certification a plus.
Experience with seniors and/or people with disabilities preferred.
Employment history that demonstrates ability to work independently.
Must have a valid driver’s license with clean driving record; willingness to travel within region
Must be able to attend conferences or training outside of the region as needed.
Essential Mental/Sensory Abilities:
Superior time management, Ability to prioritize, Excellent problem solving skill, Good decision making skills, Multi-tasking skills, Ability to analyze and interpret data, Ability to Organize, sort, categorize, count, add, and subtract, Good written and verbal communication skills, Stress management skills, strong observation skills, good day and night vision, good hearing.
Safety Statement:
“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”.
Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.
JOB SUMMARY:
Full-time position to provide digital skills training to Goodwill Industries of Tenneva staff, program participants, and partner agencies as approved by the Director of External Missions. Provide basic digital skills instruction in small group settings up to 20 participants at a time, virtually, and/or a blend of in-person and virtual sessions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Digital Skills:
Works with Director of External Missions to identify and develop strategies to raise awareness of digital skills training availability and career projections based on labor market data (includes all age ranges and demographics)
Evaluates digital skills level of program participants as needed using Northstar Digital Literacy Assessment as needed by program staff or Goodwill employees
Provides classes at our Elizabethton Training Center, the Anita Steiner Training Center, Day Reporting Center, and other locations as assigned
Works with program staff to deliver tailored services as needed for special populations including veterans, people with disabilities, people involved in the criminal justice system, and people aged 55 and older.
Develops curricula to deliver introductory learning outcomes in the following areas:
Basic Computer Skills
World Wide Web
Windows
Google’s G Suite
MS Word, MS Excel, MS PowerPoint
Information Literacy
Social Media
Smartphones/Tablets
Computer Safety
Prepare and deliver lesson plans and instructional materials using a blended learning environment that facilitates active learning
Use Goodwill Industries of Tenneva’s Learning Management System (LMS) to deliver training modules to staff members
Use Skills To Succeed platform and modules as necessary to provide additional training.
JOB COMPETENCIES:
Action Oriented Integrity
Ethics and Trust Initiative
Written & Oral Communications Job Knowledge
Communications Quality of Work
Cooperation Teamwork
Creditability Accuracy
Adaptability Dependability
Planning and Organization Computer Skills
Attitude Relationship with Coworkers
QUALIFICATIONS:
Knowledge and Abilities:
Ability to work independently and responsibly.
Ability to communicate to participants individually and in a classroom setting.
Ability to communicate with employers/businesses in a professional manner.
Ability to teach virtually as needed.
Ability to solve problems, make decisions, resolve conflicts and listen.
Ability to deal calmly in a crisis situation.
Ability to project a positive image of Goodwill to participants/employers/businesses.
Ability to communicate professionally and be a team player with co-workers and supervisors.
Knowledge of community resources.
Education and Experience:
Associate Degree or equivalent in education and experience.
Demonstrated competency in MS Office; MS Certification a plus.
Experience with seniors and/or people with disabilities preferred.
Employment history that demonstrates ability to work independently.
Must have a valid driver’s license with clean driving record; willingness to travel within region
Must be able to attend conferences or training outside of the region as needed.
Essential Mental/Sensory Abilities:
Superior time management, Ability to prioritize, Excellent problem solving skill, Good decision making skills, Multi-tasking skills, Ability to analyze and interpret data, Ability to Organize, sort, categorize, count, add, and subtract, Good written and verbal communication skills, Stress management skills, strong observation skills, good day and night vision, good hearing.
Safety Statement:
“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”.
Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.