Customer Service Representative
Telemarketing and Sales Agent Position
We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!
Job Description
Telemarketing and Sales Agent
DeliverLean Care is one of the nation's largest healthy food manufacturers and is looking for an enthusiastic Telemarketing Sales Agent to generate sales either by calling or answering requests from new and existing clients in a fast-paced environment. You will be responsible for influencing existing or potential customers to use our services. A successful Agent must be friendly and persuasive and must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient, intelligent and motivated. The goal is to promote business growth by offering additional services and goods to our company’s existing clientele.
Reports to: Director of Customer Support & Sales
Responsibilities
Make outbound calls to generate new leads with existing clients – no cold calling
Answer incoming calls from prospective clients
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to use our products demonstrating how our services meet their needs
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Skills
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Bilingual (Spanish/English) is Must
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus
Job Types: Full-time, Part-time
Schedule:
8-hour shift
Monday to Friday
Weekends
Education:
High school or equivalent (Preferred)
Experience:
Sales Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Telemarketing: 1 year (Preferred)
Language:
English
Spanish
Bilingual
Paid Training:
Yes
Typical start time:
9AM
Typical end time:
7PM
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
Work Remotely:
No
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Telemarketing and Sales Agent Position
We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!
Job Description
Telemarketing and Sales Agent
DeliverLean Care is one of the nation's largest healthy food manufacturers and is looking for an enthusiastic Telemarketing Sales Agent to generate sales either by calling or answering requests from new and existing clients in a fast-paced environment. You will be responsible for influencing existing or potential customers to use our services. A successful Agent must be friendly and persuasive and must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient, intelligent and motivated. The goal is to promote business growth by offering additional services and goods to our company’s existing clientele.
Reports to: Director of Customer Support & Sales
Responsibilities
Make outbound calls to generate new leads with existing clients – no cold calling
Answer incoming calls from prospective clients
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to use our products demonstrating how our services meet their needs
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Skills
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Bilingual (Spanish/English) is Must
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus
Job Types: Full-time, Part-time
Schedule:
8-hour shift
Monday to Friday
Weekends
Education:
High school or equivalent (Preferred)
Experience:
Sales Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Telemarketing: 1 year (Preferred)
Language:
English
Spanish
Bilingual
Paid Training:
Yes
Typical start time:
9AM
Typical end time:
7PM
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
Work Remotely:
No
Job Type: Full-time
Pay: $12.00 - $14.00 per hour