Client Relations Specialist
We are currently looking for a compassionate, energetic, and creative individual to join our team. Our Client Relations Specialist schedules, plans, and executes all visits including initial client assessments and home visits. The CRS also maintains and strengthens relationships – both with individual clients through monthly home visits and with referral sources through follow-up visits and phone calls.
Employee Benefits:
Competitive Salary
• Vacation and Paid Time Off
• Paid Holidays
• 401K Plan
• Dental, Medical, and Vision Benefits
• Pet Insurance
• Life Insurance
Duties and Responsibilities:
• Executes all aspects of the initial client visits and intakes including scheduling, client profile creation and
communication of the information to the Care Coordinator.
• Executes monthly home visits to existing clients.
• Maintains relationships with existing Referral Source/Clients. Visits and calls regularly.
• Works closely with the Care Coordinators and the Caregiver Coordinators to create a complete, successful, satisfying, and on-going life cycle of exceptional services to our clients and Caregivers.
• As available, attends and helps the Community Relationship Coordinator with various private and community-based programs/events run throughout the year.
• Utilizes Outlook for email and calendar appointment/event scheduling.
• Must be able to see and interpret information within our systems and be able to exchange information accurately and quickly with others, as well as record information in these same systems.
• Must have a valid driver’s license, positive driving record, reliable transportation and must be able to drive to and from client sites for various reasons whenever necessary and at a moment’s notice.
Qualifications:
• Excellent customer service skills
• Strong written and verbal communication
• Professional demeanor
• Organized and detail oriented
• Creative problem-solving skills
• Experience in the healthcare field is ideal.
Educational Background/Prior Experience:
• Human services background or strong desire to help others
• High School Diploma - BA/BS related field is a plus
About Griswold Home Care
With more than 180 locations in 32 states, Griswold Home Care is one of the country’s top home care agencies, providing compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care.
For more information visit G------------/baltimore-howard-county/
------------/GriswoldHomeCareBaltimoreHowardCo/
Equal Employment Opportunity (EEO)
We will not discriminate against employees based on race, color, religion, sex, national origin, age, disability, or genetic information.
We are currently looking for a compassionate, energetic, and creative individual to join our team. Our Client Relations Specialist schedules, plans, and executes all visits including initial client assessments and home visits. The CRS also maintains and strengthens relationships – both with individual clients through monthly home visits and with referral sources through follow-up visits and phone calls.
Employee Benefits:
Competitive Salary
• Vacation and Paid Time Off
• Paid Holidays
• 401K Plan
• Dental, Medical, and Vision Benefits
• Pet Insurance
• Life Insurance
Duties and Responsibilities:
• Executes all aspects of the initial client visits and intakes including scheduling, client profile creation and
communication of the information to the Care Coordinator.
• Executes monthly home visits to existing clients.
• Maintains relationships with existing Referral Source/Clients. Visits and calls regularly.
• Works closely with the Care Coordinators and the Caregiver Coordinators to create a complete, successful, satisfying, and on-going life cycle of exceptional services to our clients and Caregivers.
• As available, attends and helps the Community Relationship Coordinator with various private and community-based programs/events run throughout the year.
• Utilizes Outlook for email and calendar appointment/event scheduling.
• Must be able to see and interpret information within our systems and be able to exchange information accurately and quickly with others, as well as record information in these same systems.
• Must have a valid driver’s license, positive driving record, reliable transportation and must be able to drive to and from client sites for various reasons whenever necessary and at a moment’s notice.
Qualifications:
• Excellent customer service skills
• Strong written and verbal communication
• Professional demeanor
• Organized and detail oriented
• Creative problem-solving skills
• Experience in the healthcare field is ideal.
Educational Background/Prior Experience:
• Human services background or strong desire to help others
• High School Diploma - BA/BS related field is a plus
About Griswold Home Care
With more than 180 locations in 32 states, Griswold Home Care is one of the country’s top home care agencies, providing compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care.
For more information visit G------------/baltimore-howard-county/
------------/GriswoldHomeCareBaltimoreHowardCo/
Equal Employment Opportunity (EEO)
We will not discriminate against employees based on race, color, religion, sex, national origin, age, disability, or genetic information.