Case Worker
Job description
Position: Bilingual Elder Law Case Worker
Status: 1.00 Full Time Non-Exempt
Reports to: Supervising Attorney
Legal Aid of Sonoma County (LASC) is a non-profit organization that provides low-income clients assistance with protective orders, eviction defense, disaster relief, veterans� benefits, homeless prevention services, and related legal remedies. Our team consists of 40 staff, including attorneys, paralegals, caseworkers and administrative support staff. We also utilize law student and undergraduate interns.
LASC seeks a case worker to support our elder law team. The elder team consists of two attorneys, one on-site and one who focuses on community outreach. The elder law team assists seniors (age 60+) with elder abuse issues, public benefits issues, simple estate planning, and landlord/tenant issues. Services include counsel and advice, legal forms preparation, legal representation, and regular outreach events and workshops.
The Elder Team works closely with Legal Aid�s other legal teams, and non-profit and County partners, including Adult Protective Services, the Family Justice Center, and senior centers.
LASC has a high-volume caseload with firm deadlines; this position requires excellent organizational and time management skills.
PRIMARY DUTIES AND RESPONSIBILITIES:
Legal Support for Clients:
� Assist potential new clients and workshop participants with program eligibility screening, conflict checks, and the accurate completion of intake and assessment forms.
� Triage and interview clients.
� Follow legal case protocols and maintain organized case files.
� Conduct client correspondence.
� Prepare and file basic judicial council legal forms under attorney supervision.
� Maintains client and attorney meeting calendars, and tracks case deadlines.
General:
� Screen new clients for eligibility, set up case files, complete intake paperwork, and enter new client cases into the client database. Maintain up-to-date case notes, time reporting and client demographic data. Close completed cases in the database and enter appropriate outcomes.
� Coordinate and help facilitate elder law workshops and outreach events.
� Collect and maintain statistical records on services provided, as required by funders.
� Provide administrative support to the elder law attorneys.
� Occasional driving to court, outreach events, and to client appointments, is required.
� Other tasks as assigned.
QUALIFICATIONS/REQUIREMENTS
� At least two (2) years� experience in an office environment, preferably a nonprofit or law office.
� Bilingual in English and Spanish.
� Demonstrated ability to work with all persons regardless of age, gender, ethnicity, economic background, immigration status, gender identification, or sexual orientation. Compassion for and desire to help the vulnerable and underserved in our community.
� Ability to work both independently and collaboratively as a member of a diverse team. Must be flexible, work well under pressure, and manage time effectively.
� Working knowledge of computer applications including Microsoft Office, Google Docs, and database programs.
� Ability to organize and prioritize work effectively with great attention to detail, including timely case management and capturing of data for reports to funders.
� A firm commitment to on-time and accurate timesheet reporting is required.
� A valid CA Driver�s license and current proof of automobile insurance required.
� Work is on-site and includes meeting with the public in person at LASC�s Santa Rosa office and outreach sites, this is not a remote position.
Experience Desired, but not required
� Previous experience in legal services and/or demonstrated commitment to public interest law work or to legal services for the poor, is strongly preferred.
� Experience providing direct services to clients.
� Experience working with the elderly and/or individuals with disabilities.
BENEFITS: Legal Aid of Sonoma County provides a dynamic and supportive work environment, and an excellent benefit package including eligibility for company paid health insurance for the employee or cash-in-lieu; dental and vision insurance; eligibility for a 401(k) plan after one year; and very generous paid vacation/sick/holiday leave policies.
SALARY: $22.00 to $24.00 per hour plus a generous benefits package.
Legal Aid of Sonoma County is an at will and equal opportunity employer.
Job description
Position: Bilingual Elder Law Case Worker
Status: 1.00 Full Time Non-Exempt
Reports to: Supervising Attorney
Legal Aid of Sonoma County (LASC) is a non-profit organization that provides low-income clients assistance with protective orders, eviction defense, disaster relief, veterans� benefits, homeless prevention services, and related legal remedies. Our team consists of 40 staff, including attorneys, paralegals, caseworkers and administrative support staff. We also utilize law student and undergraduate interns.
LASC seeks a case worker to support our elder law team. The elder team consists of two attorneys, one on-site and one who focuses on community outreach. The elder law team assists seniors (age 60+) with elder abuse issues, public benefits issues, simple estate planning, and landlord/tenant issues. Services include counsel and advice, legal forms preparation, legal representation, and regular outreach events and workshops.
The Elder Team works closely with Legal Aid�s other legal teams, and non-profit and County partners, including Adult Protective Services, the Family Justice Center, and senior centers.
LASC has a high-volume caseload with firm deadlines; this position requires excellent organizational and time management skills.
PRIMARY DUTIES AND RESPONSIBILITIES:
Legal Support for Clients:
� Assist potential new clients and workshop participants with program eligibility screening, conflict checks, and the accurate completion of intake and assessment forms.
� Triage and interview clients.
� Follow legal case protocols and maintain organized case files.
� Conduct client correspondence.
� Prepare and file basic judicial council legal forms under attorney supervision.
� Maintains client and attorney meeting calendars, and tracks case deadlines.
General:
� Screen new clients for eligibility, set up case files, complete intake paperwork, and enter new client cases into the client database. Maintain up-to-date case notes, time reporting and client demographic data. Close completed cases in the database and enter appropriate outcomes.
� Coordinate and help facilitate elder law workshops and outreach events.
� Collect and maintain statistical records on services provided, as required by funders.
� Provide administrative support to the elder law attorneys.
� Occasional driving to court, outreach events, and to client appointments, is required.
� Other tasks as assigned.
QUALIFICATIONS/REQUIREMENTS
� At least two (2) years� experience in an office environment, preferably a nonprofit or law office.
� Bilingual in English and Spanish.
� Demonstrated ability to work with all persons regardless of age, gender, ethnicity, economic background, immigration status, gender identification, or sexual orientation. Compassion for and desire to help the vulnerable and underserved in our community.
� Ability to work both independently and collaboratively as a member of a diverse team. Must be flexible, work well under pressure, and manage time effectively.
� Working knowledge of computer applications including Microsoft Office, Google Docs, and database programs.
� Ability to organize and prioritize work effectively with great attention to detail, including timely case management and capturing of data for reports to funders.
� A firm commitment to on-time and accurate timesheet reporting is required.
� A valid CA Driver�s license and current proof of automobile insurance required.
� Work is on-site and includes meeting with the public in person at LASC�s Santa Rosa office and outreach sites, this is not a remote position.
Experience Desired, but not required
� Previous experience in legal services and/or demonstrated commitment to public interest law work or to legal services for the poor, is strongly preferred.
� Experience providing direct services to clients.
� Experience working with the elderly and/or individuals with disabilities.
BENEFITS: Legal Aid of Sonoma County provides a dynamic and supportive work environment, and an excellent benefit package including eligibility for company paid health insurance for the employee or cash-in-lieu; dental and vision insurance; eligibility for a 401(k) plan after one year; and very generous paid vacation/sick/holiday leave policies.
SALARY: $22.00 to $24.00 per hour plus a generous benefits package.
Legal Aid of Sonoma County is an at will and equal opportunity employer.