Dock Manager
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers.
The Oregon Convention Center is the largest convention facility in the Pacific Northwest, attracting out-of-town visitors to national conventions, tradeshows and meetings, and local people to special events. The convention center�s roughly 160 employees host more than 1 million visitors each year.
The Oregon Convention Center is looking for their next Assistant Parking and Dock Manager. In this role you will have the opportunity to make a direct contribution in managing and coordinating the Parking and Loading Dock experience. You will supervise a team of talented and diverse individuals that are all focused on creating a welcoming environment for everyone visiting the Convention Center.
As the Assistant Parking and Dock Manager you will:
Supervises the staff and coordinate the activities involved in Parking and Dock operations.
Collaborates and coordinates Parking and Dock Services with clients and Event Managers; Provides policies, procedures and settlement process assistance.
Maintains and repairs equipment used for parking and dock operations, as assigned.
Coordinates facility parking services with staff, clients, promoters and outside agencies.
Under direction of the Parking and Dock Manager, provides supervision of contracted parking services and repair service providers.
Back up Receiving dock assistance; accepting and distributing mail, parcels and freight for OCC business operations and events.
Trains employees; plans, assigns, and directs work; addresses complaints and resolves problems and performs other related responsibilities.
Provides customer service training to staff on an ongoing bases.
Oversees cash handling policies and credit card transactions.
Backfills for subordinate staff at events.
Ensures work is performed in compliance with codes, ordinances, regulations and other requirements for OSHA and other agencies.
Performs other duties which may be necessary or desirable to support the agency�s success.
Attributes for success:
Is passionate about providing superior public service in a team environment.
Knowledge of computer software programs: Microsoft Outlook, Teams, SharePoint, Word, Excel. Skill in budgeting methods and principles, including cash/revenue management.
Ability to gather data and generate reports; and the ability to learn new programs, including ongoing maintenance and administration.
Ability to apply Interpersonal and customer service skills and teamwork.
Ability to maintain accurate and complete business records.
Ability to train and motivate staff.
Ability to supervise, plan, schedule, organize, implement and evaluate tasks and activities of staff.
Ability to coordinate work activities with others who have different priorities.
Ability to use mechanical and/or specialized equipment.
Ability to understand basic math skills.
Ability to resolve business and client issues and concerns independently.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to maintain confidentiality.
Ability to perform essential duties and responsibilities.
Ability to perform (with or without a reasonable accommodation) the physical demands in the work environment and operate the tools and equipment.
Ability to successfully pass the background check and screening requirements if required for the position.
Ability to possess a current driver�s license and driving record sufficient to be insured by Metro insurance carrier if required for the position.
Ability to work various shifts including evenings, weekends and holidays.
Diversity and inclusion: At Metro, we�re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies and training programs.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications:
High school diploma or G.E.D. AND,
One year of directly related experience and,
One year of supervisory experience or two years of lead experience or,
Any combination of experience and education that provides the applicant with the desired skills, knowledge and ability required to perform the job.
COVID-19 vaccination requirement:
Metro is committed to ensuring the health and safety for our employees and our community. As a part of this commitment, Metro has implemented a vaccine requirement policy for employees, paid and unpaid interns and volunteers.
Proof of full COVID-19 vaccination is considered a minimum qualification requirement for Metro job applicants. This proof will be requested during the hiring process.
If you require an accommodation under this policy for a medical condition or disability, or sincerely held religious belief, please email ------------.
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.
Like to have qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
The ideal candidate will also have experience in Parking operation services and guest relations
COMPENSATION AND REPRESENTATION
Based on the Oregon Pay Equity Act requirements, Metro�s internal equity review process, and the candidates� qualifications, the appointment will typically be made between $57,577.00 - $63,000.00 annually. The full-salary range for this position is $57,577.00 � $78,299.00 annually.
This position is not eligible for overtime, and is non-represented. It is classified as Assistant Parking and Dock Manager (Download PDF reader). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
SCREENING AND EVALUATION
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
A completed online application
Answers to the supplemental questions
The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.
Initial review of minimum qualifications
In-depth evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Testing/assessments (if applicable)
Reference check
Background, driving records check for finalist candidate (if applicable)
Questions?
Recruiter: Lamarkus Gilliard
Email: ------------
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers.
The Oregon Convention Center is the largest convention facility in the Pacific Northwest, attracting out-of-town visitors to national conventions, tradeshows and meetings, and local people to special events. The convention center�s roughly 160 employees host more than 1 million visitors each year.
The Oregon Convention Center is looking for their next Assistant Parking and Dock Manager. In this role you will have the opportunity to make a direct contribution in managing and coordinating the Parking and Loading Dock experience. You will supervise a team of talented and diverse individuals that are all focused on creating a welcoming environment for everyone visiting the Convention Center.
As the Assistant Parking and Dock Manager you will:
Supervises the staff and coordinate the activities involved in Parking and Dock operations.
Collaborates and coordinates Parking and Dock Services with clients and Event Managers; Provides policies, procedures and settlement process assistance.
Maintains and repairs equipment used for parking and dock operations, as assigned.
Coordinates facility parking services with staff, clients, promoters and outside agencies.
Under direction of the Parking and Dock Manager, provides supervision of contracted parking services and repair service providers.
Back up Receiving dock assistance; accepting and distributing mail, parcels and freight for OCC business operations and events.
Trains employees; plans, assigns, and directs work; addresses complaints and resolves problems and performs other related responsibilities.
Provides customer service training to staff on an ongoing bases.
Oversees cash handling policies and credit card transactions.
Backfills for subordinate staff at events.
Ensures work is performed in compliance with codes, ordinances, regulations and other requirements for OSHA and other agencies.
Performs other duties which may be necessary or desirable to support the agency�s success.
Attributes for success:
Is passionate about providing superior public service in a team environment.
Knowledge of computer software programs: Microsoft Outlook, Teams, SharePoint, Word, Excel. Skill in budgeting methods and principles, including cash/revenue management.
Ability to gather data and generate reports; and the ability to learn new programs, including ongoing maintenance and administration.
Ability to apply Interpersonal and customer service skills and teamwork.
Ability to maintain accurate and complete business records.
Ability to train and motivate staff.
Ability to supervise, plan, schedule, organize, implement and evaluate tasks and activities of staff.
Ability to coordinate work activities with others who have different priorities.
Ability to use mechanical and/or specialized equipment.
Ability to understand basic math skills.
Ability to resolve business and client issues and concerns independently.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to maintain confidentiality.
Ability to perform essential duties and responsibilities.
Ability to perform (with or without a reasonable accommodation) the physical demands in the work environment and operate the tools and equipment.
Ability to successfully pass the background check and screening requirements if required for the position.
Ability to possess a current driver�s license and driving record sufficient to be insured by Metro insurance carrier if required for the position.
Ability to work various shifts including evenings, weekends and holidays.
Diversity and inclusion: At Metro, we�re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies and training programs.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications:
High school diploma or G.E.D. AND,
One year of directly related experience and,
One year of supervisory experience or two years of lead experience or,
Any combination of experience and education that provides the applicant with the desired skills, knowledge and ability required to perform the job.
COVID-19 vaccination requirement:
Metro is committed to ensuring the health and safety for our employees and our community. As a part of this commitment, Metro has implemented a vaccine requirement policy for employees, paid and unpaid interns and volunteers.
Proof of full COVID-19 vaccination is considered a minimum qualification requirement for Metro job applicants. This proof will be requested during the hiring process.
If you require an accommodation under this policy for a medical condition or disability, or sincerely held religious belief, please email ------------.
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.
Like to have qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
The ideal candidate will also have experience in Parking operation services and guest relations
COMPENSATION AND REPRESENTATION
Based on the Oregon Pay Equity Act requirements, Metro�s internal equity review process, and the candidates� qualifications, the appointment will typically be made between $57,577.00 - $63,000.00 annually. The full-salary range for this position is $57,577.00 � $78,299.00 annually.
This position is not eligible for overtime, and is non-represented. It is classified as Assistant Parking and Dock Manager (Download PDF reader). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
SCREENING AND EVALUATION
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
A completed online application
Answers to the supplemental questions
The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.
Initial review of minimum qualifications
In-depth evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Testing/assessments (if applicable)
Reference check
Background, driving records check for finalist candidate (if applicable)
Questions?
Recruiter: Lamarkus Gilliard
Email: ------------