Administrative Specialist
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Administrative Specialist

Job Summary:
The Administrative Specialist for the Accounting department contributes to the growth and success of Windermere Property Management / Lori Gill & Associates (WPM/LGA) by providing administrative support and customer service to internal and external contacts. This role is part of the accounting team and supports a range of team functions, as well as inter-department support to the accounting team as needed. While there is an expectation of completion for the described basic functions, we encourage the personal and professional growth of our staff.

Basic functions include (but are not limited to): Support the accounting staff with in-office tasks, such as mailing documents and receipting funds; aid in document intake, data entry, and review; and provide external client support with clear organization and communication. The Administrator’s goal is to ensure accuracy, timeliness, and high-quality completion of assigned tasks.

Essential functions:
• Daily processing of property cash receipts
• Collaborate with remote staff with mailing, filing, and emailing documentation
• Utilize company software systems such as Rent Manager and MS Office products.
• Perform property management processes such as reviewing new property setups and tenant accounts; complete the process by adding the owner and updating tenant lease information.
• Additional functions as assessed, depending on attained proficiency and desire for personal growth

Education and Experience:
• High School diploma
• 1-4 years of experience or equivalent general office experience
• Real Estate experience preferred
• Rent Manager or similar property management software experience preferred
Required Skills/Abilities:
• Work independently as well as in a collaborative environment, maintaining composure and confidentiality, and working effectively in a professional environment with changing priorities
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Analytical abilities
• Excellent interpersonal and customer service skills
• Ability to function well in a high-paced and at times stressful environment
• Excellent time management skills with a proven ability to meet deadlines
• Problem assessment and solving
• Information gathering and monitoring
• Excellent organizational skills and attention to detail
• Working understanding of clerical and administrative procedures and systems such as filing and record keeping
• Knowledge of operation of standard office equipment
• Proficient with Microsoft Office Suite