Social Worker

This shelter’s mission is to provide safe and supportive shelter and services for Veterans who are homeless as a part of the VA’s Transitional Housing Program. We are a not-for-profit registered charitable agency governed by a volunteer Board of Directors, with a goal to become an integral part of our community providing essential emergency shelter services to the Veteran community.

Qualifications:

· Minimum BSW or 2-year college diploma in a human services program with 5 years of experience working with the homeless population

· Experience working with the Veteran population, preference given to those with homeless Veteran population.

· Excellent interpersonal, verbal and written communication skills.

· Experience with in-person counselling.

· Demonstrated ability to work independently and as an effective team member.

· Understanding and delivery of anti-oppressive practices as well as power/control dynamics

· Ability to deal effectively with conflict and crisis.

· Able and willing to varied shifts and hours based on needs of resident population

· A clean background check

· Reliable vehicle, valid driving license and insurance.

Responsibilities:

· Provides appropriate professional understanding and intervention in response to emotional, behavioral, physical needs of clients.

· Maintains and supervises established routines and procedures.

· Assists residents to establish and achieve individualized goals

· Utilizes effective conflict resolution skills.

· Maintains confidentiality of residents.

· Will be responsible for managing up to 5 employees and devising appropriate work schedules to cover shifts

· Will report to and work with Executive Director to ensure compliance with internal and external customers as well as our Board of Directors.

· Participates in design and implementation of program activities.

· Participates in research/evaluation/quality assurance activities that would enhance the efficiency and/or effectiveness of service delivery.

· Fosters positive relationships with community programs and individuals as necessary.

· Provides referrals and follow-up as necessary.

· Adheres to contract guidelines for operational standards set forth.

· Participates in shift change and runs staff meetings as required, shares information in a respectful, non-judgmental manner.

· Exercises good judgement and discretion in dealing with confidential information.

· Completes all necessary documentation, including written records/reports and provides statistics as requested and in a timely and accurate manner.

· Performs other organizational duties as assigned.

· Learn and understand health and safety standards, regulations, policies and procedures and comply with them.

· Acts as the lead contact and have resident centered communication with our main referral source as well as participate in the Continuum of Care (COC) on behalf of LCVH.

· Experience working with customers that are impacted by problems like neglect, domestic violence, child abuse, mental health as well as substance abuse and MST.

· Ability to provide a full focus on what residents are thinking, comprehend the points currently being made, ask questions rather than interrupt inappropriately.

· Recognition of others’ understanding and reactions exactly why they react as they do.

· Ability to determine the relative benefits and costs of prospective social health and service care actions and select the best one.

· Comfortable using a laptop for numerous tasks.

· Experienced in Word, Outlook, Excel, and PowerPoint.

· Ability to remain calm and empathize with customers when they’re upset.

· Ability to provide a treatment plan.

· Expertise of crisis intervention.

· Maintain clear delineation between work life and personal life.