Assistant Program Manager
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Assistant Program Manager

Job Description                                                 

 

Job Title: Assistant Program Manager

Status: Part Time (25-30 hours/ week)

Reports To: Operations Manager

Hours: Friday, Saturday, Sunday and Monday- MUST BE AVAILABLE WEEKENDS; DO NOT APPLY IF YOU DO NOT HAVE WEEKEND AVAILABILITY 

 

Job Purpose:

Coordinates operations for some of Palmetto Outdoor’s ongoing trips and events, including tubing trips, guided canoe tours, and occasional events.  Provides assistance for other programs as needed and helps with volunteer recruitment and retention.

 

Essential Duties and Responsibilities:

 

Program Coordination:

  • Works closely with Operations Manager, guides, and other staff to coordinate program efforts

  • Responds to phone and email inquiries from the general public in a timely manner to address questions related to tubing, canoe tours, and general outdoor questions

  • Participates in daily tubing and canoeing operations when needed, such as signing guests up at the tubing check in kiosk, inflating equipment at the put in, and/or administering the safety speech prior to launching groups.

  • Participates in guided canoe tours at Congaree National Park as needed.

  • Creates reservations and assigns guides to canoe tours.

  • Writes and revises policies and procedures.

 

Marketing/ Social Media:

  • Creates 4-5 social media posts per week (Instagram and Facebook).

  • Creates 1-2 newsletters per month (Squarespace)

  • Writes 1 blog every other week (Squarespace)

  • Creates/updates flyers, rack cards as needed

  • Answers Facebook/Instagram messages

  • Attends monthly breakfast meetings at CWC Chamber of Commerce, RAC at Lake Murray, etc

  • Delivers rack cards to hotels, visitor centers, etc

  • Develops partnerships with Airbnbs or hotels in the area for preferred rates

 

 

Job Specifications and Qualifications:

 

Knowledge:

  • Knowledge of, or interest in, outdoor education, river trips, and eco tourism

Skills:

  • Ability to communicate effectively and persuasively, both orally and in writing

  • Comfortable speaking to groups, networking, and possibly interviews about Palmetto Outdoor programs

  • Skilled in the use of Microsoft Office Suite, Google Drive Products, Canva, etc

  • Ability to prioritize, multi-task, and work independently

  • Excellent organization skills

  • Must be detail oriented

  • Must have a driver's license, reliable transportation, and clean driving record

 

Education and Experience:

  • Bachelor's Degree, with 1-3 years of experience; or an equivalent combination of education and experience sufficient to successful perform the essential duties of the job preferred but not necessary

  • Experience in business, tourism, hospitality, or management preferred but not necessary

 

Licensing and Certifications:

  • Valid Driver’s License

 

 

 

Working Conditions/ Physical Requirements:

  • Work is performed both in an office and outside, and requires the ability to operate standard office equipment (computer, printer, etc).  Must have the ability to lift and carry bins and boxes containing paperwork, equipment, etc up to 50 pounds

  • Some work requires working outdoors under extreme weather conditions helping with tubing operation or canoe tours, which may require walking, carrying equipment, bending, crouching, grabbing, and other physical movements, as well as loading and unloading supplies for trips/events.

  • Tubing trips require the ability to inflate, deflate, load, and unload equipment.  Canoe tours require the ability to load and unload trailers (with assistance).

 

 

 

Pay:

  • Pay rate depends on experience

  • Training pay ~$10/hr

  • Move up to $13-$15/hr range