IT Support
IT Support

ONLY APPLICANTS THAT RESIDE IN THE BUFFALO AREA WILL BE CONSIDERED

Job description:

We are looking for an IT Service/Installation Technician to work in the Buffalo and surrounding area servicing our various client’s needs as required. An excellent compensation package along with company vehicle, tools and ongoing training are provided. This is a Full-Time position. There will be the requirement for On-Call shifts that would require availability on weekends/holidays.

Duties and Responsibilities:

Respond in a timely manner to on site service calls for various client’s POS terminals and IT issues
Installing and configuring hardware and software components
Troubleshooting hardware and software problems
Work with support reps while onsite to resolve issues
Repairing or replacing damaged hardware, cabling as required
Upgrading systems to enable software compatibility
Performing tests and evaluations on software and hardware
Offering information and support to users
Maintaining relationships with our various clients and their employees
Reporting, tracking, and emailing information during and after service calls completed
Assisting on help desk with customer calls and inquiries
Skills and Qualifications:

Strong oral and written communication
Ability to meet deadlines
Time management skills
Willingness to learn new processes and skills
Ability to communicate technical concepts
Discretion and confidentiality
Understanding of computer networks and systems
Organizational skills
Valid driver’s license
Ability to distinguish colors
Work in all weather conditions
Able to lift up to 70 lbs.
44 hours per week minimum
Additional Information:

Technology, Tools Provided, Own Vehicle an Asset, Access to Company Vehicle Available

Work Remotely

No
Job Type: Full-time

Salary: $45,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Vision insurance
Schedule:

Day shift
COVID-19 considerations:
Mandated COVID 19 Protocols apply

Experience:

IT and networking: 1 year (Preferred)
Work Location: One location