Front Desk Receptionist
*Please note: This position is a full time job that requires the applicant to work in the office during our Monday through Friday 8:30-5:00 business hours. Remote or Work From Home is not available for this position.*
Responsibilities and Duties
Answer all incoming phone lines within 2 rings and route to correct person. (6 incoming lines)
Enthusiastically greet all walk in clients, vendors, company representatives and other visitors.
Process and distribute (scanning and email) all mail to office
Navigate and attach items into Agency Management system using required documentation guidelines.
Process payments online to various companies.
Update lender information and provide needed documents for lending institutions.
Order supplies and distribute
Accurately documents and attach all Underwriting memos, notices, renewals received by mail, email or fax into the Agency Management system.
Maintains a concern for timeliness and attention to detail when interacting with customers, as well as when working with agency and company personnel to minimize the potential for error or omission claims.
Maintain appearance and cleanliness of front reception desk area and office conference rooms
Performs other functions as assigned by management.
Qualifications and Skills
Ability to multi-task in a high interruption environment
Attention to detail, very organized and ability to do multiple tasks at the same time.
Digitally literate: Computer skills including Microsoft Office, Word, Excel, email, internet, digital office equipment.
Ability to maintain positive, upbeat and very outgoing composure when interacting with all types of clients
Must possess a positive, enthusiastic, “can do” attitude
A commitment to providing clients with an outstanding customer service experience
Committed to working in a collaborative team environment
Strong attention to detail required
Experience working in an insurance agency or similar is a bonus!
Benefits and Perks
Group Health Coverage – after 90 days
401K with employer match – after 12 months
Paid Time Off
Holiday Paid Time Off
Competitive Pay based on experience
Paid Day off to Volunteer in Our Community
Opportunities for professional growth and career progression
Company commitment to work/family life balance and community service
Team Building Events
*Please note: This position is a full time job that requires the applicant to work in the office during our Monday through Friday 8:30-5:00 business hours. Remote or Work From Home is not available for this position.*
Responsibilities and Duties
Answer all incoming phone lines within 2 rings and route to correct person. (6 incoming lines)
Enthusiastically greet all walk in clients, vendors, company representatives and other visitors.
Process and distribute (scanning and email) all mail to office
Navigate and attach items into Agency Management system using required documentation guidelines.
Process payments online to various companies.
Update lender information and provide needed documents for lending institutions.
Order supplies and distribute
Accurately documents and attach all Underwriting memos, notices, renewals received by mail, email or fax into the Agency Management system.
Maintains a concern for timeliness and attention to detail when interacting with customers, as well as when working with agency and company personnel to minimize the potential for error or omission claims.
Maintain appearance and cleanliness of front reception desk area and office conference rooms
Performs other functions as assigned by management.
Qualifications and Skills
Ability to multi-task in a high interruption environment
Attention to detail, very organized and ability to do multiple tasks at the same time.
Digitally literate: Computer skills including Microsoft Office, Word, Excel, email, internet, digital office equipment.
Ability to maintain positive, upbeat and very outgoing composure when interacting with all types of clients
Must possess a positive, enthusiastic, “can do” attitude
A commitment to providing clients with an outstanding customer service experience
Committed to working in a collaborative team environment
Strong attention to detail required
Experience working in an insurance agency or similar is a bonus!
Benefits and Perks
Group Health Coverage – after 90 days
401K with employer match – after 12 months
Paid Time Off
Holiday Paid Time Off
Competitive Pay based on experience
Paid Day off to Volunteer in Our Community
Opportunities for professional growth and career progression
Company commitment to work/family life balance and community service
Team Building Events