Office Assistant
ROLES RESPONSIBILITIES:
• Answer and respond to telephone, email, website, and in-person inquiries for catered functions and tent rental equipment orders by preparing and presenting proposals and customized menus. Serve as the company’s primary point of contact for customers from initial inquiry through the completion of the event.
• Monitor, follow up on, and cultivate catering proposals, quotes, and recurring (e.g. annual) events to book and finalize them into orders. As events approach, verify all event details with customers including but not limited to menu items, equipment items, delivery location, delivery and pickup times, payment terms, and any special details and instructions.
• Become proficient with CaterEase, PartyTrack, and PartyCad software to provide customers with proposals and event plans including physical layouts. Perform on-site consultations when necessary to develop event plans.
• Ensure that function proposals and contracts are signed on a timely basis, and that the customer is aware of and complies with payment terms and conditions.
• Contribute as a team player in conjunction with the catering staff, tent equipment staff, and office staff. This includes assisting co-workers with any tasks that arise to deliver top-notch results to our customers. Perform other duties as requested and fill in for other positions, when necessary, for smooth operation of the business.
• Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government and industry health and safety requirements.
REQUIREMENTS:
• Monday through Friday business hours role
• Interest and passion for event coordination and stellar customer service
• Strong written and verbal communication skills
• Proficiency with MS Office programs (Word, Excel, Powerpoint, etc.)
• Ability to work efficiently and multitask to meet deadlines in sometimes hectic environment
• Professional personal appearance; attention to detail; cheerful, can-do attitude at all times
• Non-smokers only
COMPENSATION:
• Salary commensurate with experience
• Benefits include health insurance, voluntary vision and dental plans available as well; 401(k) retirement savings plan available; paid time off available
• Discounts on catered events and equipment rental for personal and immediate family use
Send application materials & compensation requirements to: H------------
ROLES RESPONSIBILITIES:
• Answer and respond to telephone, email, website, and in-person inquiries for catered functions and tent rental equipment orders by preparing and presenting proposals and customized menus. Serve as the company’s primary point of contact for customers from initial inquiry through the completion of the event.
• Monitor, follow up on, and cultivate catering proposals, quotes, and recurring (e.g. annual) events to book and finalize them into orders. As events approach, verify all event details with customers including but not limited to menu items, equipment items, delivery location, delivery and pickup times, payment terms, and any special details and instructions.
• Become proficient with CaterEase, PartyTrack, and PartyCad software to provide customers with proposals and event plans including physical layouts. Perform on-site consultations when necessary to develop event plans.
• Ensure that function proposals and contracts are signed on a timely basis, and that the customer is aware of and complies with payment terms and conditions.
• Contribute as a team player in conjunction with the catering staff, tent equipment staff, and office staff. This includes assisting co-workers with any tasks that arise to deliver top-notch results to our customers. Perform other duties as requested and fill in for other positions, when necessary, for smooth operation of the business.
• Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government and industry health and safety requirements.
REQUIREMENTS:
• Monday through Friday business hours role
• Interest and passion for event coordination and stellar customer service
• Strong written and verbal communication skills
• Proficiency with MS Office programs (Word, Excel, Powerpoint, etc.)
• Ability to work efficiently and multitask to meet deadlines in sometimes hectic environment
• Professional personal appearance; attention to detail; cheerful, can-do attitude at all times
• Non-smokers only
COMPENSATION:
• Salary commensurate with experience
• Benefits include health insurance, voluntary vision and dental plans available as well; 401(k) retirement savings plan available; paid time off available
• Discounts on catered events and equipment rental for personal and immediate family use
Send application materials & compensation requirements to: H------------