Dental Receptionist
Dental Receptionist

A dental receptionist is an administrative professional who works in a dentist's office and handles the administrative tasks within the workplace. They assist the dentist and the dental assistants as well as tend to clients who come to the office. Dental receptionists are often the first person clients see when they arrive at the office and are sometimes considered the representative of the dental office.

Responsibilities: 

Greet patients when they arrive at the dentist's office

Schedule appointments for patients

Maintain patient accounts and records

Prepare and send patient bills

Submit patient claims to insurance companies

Assist patients in filling out required intake and medical forms

Confirm appointments with patients via phone or email

Inform patients of payment options if applicable

Perform basic accounting tasks such as taking patient payments and preparing billing statements

Update patient insurance information

Sort and organize incoming and outgoing mail

Ensure reception area is maintained and professional in appearance