Customer Care
Come Grow With Us!
At State Insurance USA, we believe that insurance is about more than just protecting assets--it's about safeguarding dreams. Our agency’s core values include love, trust, excellence, communication, appreciation, proactive behavior, and ownership. We're a tight-knit team that operates under the tagline, "One Team. Protecting Your Dream." This reflects our commitment to working together with our clients to ensure that they get the best coverage possible.
As part of our efforts to build strong relationships with our clients, we send personalized birthday cards and welcome letters to all new clients. We make sure to thank our clients who refer their friends and family with a handwritten note and a Publix gift card. We believe in giving back to the community that supports us which is why we donate to two different local non-profits every month.
If you're looking for a job where you can make a difference in people's lives and work with a team that values integrity, hard work, and collaboration, State Insurance USA may be the right fit for you. We're always on the lookout for talented individuals who share our passion for serving clients and making a positive impact in the world. Our agency offers a supportive and friendly work environment where everyone is encouraged to grow and develop their skills. We provide ongoing training and education to help our employees stay up-to-date on the latest industry trends and best practices. We also offer competitive compensation packages and benefits, including health insurance, IRAs, and paid holidays and time off. We believe that our employees are our greatest asset, and we're committed to creating a workplace where everyone feels valued, respected, and appreciated. If you're interested in joining our team, we encourage you to apply for one of our open positions. We look forward to hearing from you and learning more about how you can contribute to our mission of protecting dreams.
State Insurance USA, with locations in Fort Myers and Estero, is growing our team! We have an opportunity for someone like you to be our new Full Time Entry Level Client Care Representative. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends.
If you have a friendly disposition and professional demeanor, apply to join our excellent team today!
Each interaction is an opportunity for you to educate and advise clients.
Utilize your exemplary attention to detail to provide insurance documentation, update client information, and assist with payments.
Use your savvy skills to assist with policy changes.
Utilize your negotiation skills to overcome objections.
Answer client questions, problem solve, and follow up with your quality rapport building talents.
1+ years of Customer Service experience.
Professional Phone Skills are essential.
Willing to obtain 4-40 Florida Property & Casualty License.
Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.
A team player with a positive attitude and professional demeanor.
The ability to prioritize work flow and effectively multitask.
Bonus Opportunities
Paid Time Off
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Growth Opportunities
Continuing Education Support
Hands On Training
IRA
www.StateInsuranceUSA.com
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Come Grow With Us!
At State Insurance USA, we believe that insurance is about more than just protecting assets--it's about safeguarding dreams. Our agency’s core values include love, trust, excellence, communication, appreciation, proactive behavior, and ownership. We're a tight-knit team that operates under the tagline, "One Team. Protecting Your Dream." This reflects our commitment to working together with our clients to ensure that they get the best coverage possible.
As part of our efforts to build strong relationships with our clients, we send personalized birthday cards and welcome letters to all new clients. We make sure to thank our clients who refer their friends and family with a handwritten note and a Publix gift card. We believe in giving back to the community that supports us which is why we donate to two different local non-profits every month.
If you're looking for a job where you can make a difference in people's lives and work with a team that values integrity, hard work, and collaboration, State Insurance USA may be the right fit for you. We're always on the lookout for talented individuals who share our passion for serving clients and making a positive impact in the world. Our agency offers a supportive and friendly work environment where everyone is encouraged to grow and develop their skills. We provide ongoing training and education to help our employees stay up-to-date on the latest industry trends and best practices. We also offer competitive compensation packages and benefits, including health insurance, IRAs, and paid holidays and time off. We believe that our employees are our greatest asset, and we're committed to creating a workplace where everyone feels valued, respected, and appreciated. If you're interested in joining our team, we encourage you to apply for one of our open positions. We look forward to hearing from you and learning more about how you can contribute to our mission of protecting dreams.
State Insurance USA, with locations in Fort Myers and Estero, is growing our team! We have an opportunity for someone like you to be our new Full Time Entry Level Client Care Representative. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends.
If you have a friendly disposition and professional demeanor, apply to join our excellent team today!
Each interaction is an opportunity for you to educate and advise clients.
Utilize your exemplary attention to detail to provide insurance documentation, update client information, and assist with payments.
Use your savvy skills to assist with policy changes.
Utilize your negotiation skills to overcome objections.
Answer client questions, problem solve, and follow up with your quality rapport building talents.
1+ years of Customer Service experience.
Professional Phone Skills are essential.
Willing to obtain 4-40 Florida Property & Casualty License.
Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.
A team player with a positive attitude and professional demeanor.
The ability to prioritize work flow and effectively multitask.
Bonus Opportunities
Paid Time Off
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Growth Opportunities
Continuing Education Support
Hands On Training
IRA
www.StateInsuranceUSA.com
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