Fitness Manager
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Fitness Manager

POSITION:

We are seeking a CONFIDENT and ENERGETIC Studio Manager (with a background in sales, service and management) to join our Club Pilates Lexington, KY family!

The ideal candidate will be POSITIVE and ENTHUSIASTIC, and have a PASSION for supporting our team and community by helping others to live their best lives through health and fitness. If you are a LEADER who is highly MOTIVATED, GROWTH focused, dynamic, FRIENDLY and willing to learn, while building relationships with new and existing clients, you'll be a great addition to our team!

The Studio Manager will oversee all studio functionality including Sales, Operations, and Member Services. Lead Instructors and Member Support Specialists/Front Desk Sales Associates will report directly to the Studio Manager. Studio Manager will report directly to the Owner.

REQUIREMENTS:

  • 2+ years of retail sales or fitness sales experience (including management experience)
  • Confident in generating personal sales and training Member Support Specialists/Front Desk Associates in sales
  • Ability to work independently and collaborate with Leadership Team
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgement.
  • Ability to be proactive and think strategically
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable and neat
  • Strong attention to detail and accuracy with the ability to multi-task
  • Trustworthy with the ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients and the general public
  • Proficiency with computers and studio software (microsoft office)

DUTIES:

  • Lead generation including Grassroots Marketing and Networking
  • Implement sales process to schedule prospects into free introductory class
  • Drive Membership sales through outside sales and business development efforts
  • Manage staff schedule and class schedule
  • Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
  • Supervise & Coach Member Support Specialists/Front Desk Sale Associates
  • Manage Lead Instructor or instructors at the studio
  • Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
  • Review instructor evaluations with Leadership Team
  • Independently make decisions related to high level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Drive awareness and engagement with studio social media platforms & studio specific postings
  • Any other duties as assigned

COMPENSATION & BENEFITS:

  • Competitive total compensation package (based on experience and performance)
  • Base compensation + commission + bonus ($35K - 45K)
  • Opportunity to bonus, based on performance
  • 401K plan eligibility after 1-year of service
  • Growth potential within the company
  • FREE Pilates classes and employee discounts on merchandise
  • Part of a world-wide leader in fitness brand concepts, ------------

COMPANY CULTURE & CORE VALUES

  • People-oriented: We provide a positive, encouraging, and energetic environment that focuses on highlighting and growing the unique abilities of our team.
  • Team-oriented: Our team is cooperative and collaborative; we support our team and our community. We believe that the team that works hard together and plays together, stays together, so we offer many opportunities to engage as a team.
  • Outcome-oriented: We are results-focused with a strong performance culture, and strive for EXCELLENCE by improving every day.

Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with nearly 800 studios across 5 countries (and growing!). Due to its impressive domestic and international growth, Club Pilates has been ranked #1 on Franchise Times' Fast & Serious in both 2019 and 2020, landed at #104 on Entrepreneur Magazine's 2021, Franchise 500, marking its fifth consecutive year on the list, as well as appearing in Inc. Magazine's Inc. 5000 list three years running.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. Class formats are designed with the vision of making Pilates more accessible, approachable and welcoming to everyone. Club Pilates is also the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Trigger-point, and Barre.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.