Administrative Assistant
Job description
We are looking for a dedicated Project Coordinator!
Medical Benefits, Paid Time Off/Vacation, On-Call Bonus pay, Profit-Sharing/401K!
ServiceMaster Restore by Roth, a leading company specializing in water and fire disaster restoration, is growing, and expanding. We are currently seeking a team member who is tenacious and customer-focused to join our growing office team.
DESCRIPTION OF DUTIES:
Collecting and maintaining documentation from our technicians to ensure tasks are completed.
Entering and updating information into our CRM
Communicating with technicians, project managers, customers, insurance adjusters/agents, and subcontractors regarding insurance claims.
Preparing, submitting, and invoicing billings through Xactware systems or water mitigation and mold remediation.
Serving as the point of contact between ServiceMaster Restore and potential customers/collaborators by answering phones and providing prompt and friendly customer service.
Assisting our operations team with time-sensitive tasks while they are in the field.
Providing general administration support such as scanning, filing, and organizing, as needed.
Weekend on call rotation with other coordinators to upload final billing within deadlines as needed. This can be done from home and will not require coming to the office. On call bonus applicable regardless if you get called or not.
During catastrophe events (heavy freezes or flooding) overtime may be required to maintain strict deadlines due to the increase volume of claims.
SKILLS AND REQUIREMENTS:
Office administration experience
Excellent written and verbal communication skills.
Organization and time management
Strong multitasking skills
Work well under pressure and tight deadlines.
Investigative and problem-solving.
Previous accounting/bookkeeping experience (recommended)
CRM experience (recommended)
Multiline phone experience (recommended)
Job Type: Full-time
Salary: $21.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Overtime
Ability to commute/relocate:
Bellingham, WA 98226: Reliably commute or planning to relocate before starting work (Required)
Experience:
Office: 1 year (Required)
Work Location: In person
Job description
We are looking for a dedicated Project Coordinator!
Medical Benefits, Paid Time Off/Vacation, On-Call Bonus pay, Profit-Sharing/401K!
ServiceMaster Restore by Roth, a leading company specializing in water and fire disaster restoration, is growing, and expanding. We are currently seeking a team member who is tenacious and customer-focused to join our growing office team.
DESCRIPTION OF DUTIES:
Collecting and maintaining documentation from our technicians to ensure tasks are completed.
Entering and updating information into our CRM
Communicating with technicians, project managers, customers, insurance adjusters/agents, and subcontractors regarding insurance claims.
Preparing, submitting, and invoicing billings through Xactware systems or water mitigation and mold remediation.
Serving as the point of contact between ServiceMaster Restore and potential customers/collaborators by answering phones and providing prompt and friendly customer service.
Assisting our operations team with time-sensitive tasks while they are in the field.
Providing general administration support such as scanning, filing, and organizing, as needed.
Weekend on call rotation with other coordinators to upload final billing within deadlines as needed. This can be done from home and will not require coming to the office. On call bonus applicable regardless if you get called or not.
During catastrophe events (heavy freezes or flooding) overtime may be required to maintain strict deadlines due to the increase volume of claims.
SKILLS AND REQUIREMENTS:
Office administration experience
Excellent written and verbal communication skills.
Organization and time management
Strong multitasking skills
Work well under pressure and tight deadlines.
Investigative and problem-solving.
Previous accounting/bookkeeping experience (recommended)
CRM experience (recommended)
Multiline phone experience (recommended)
Job Type: Full-time
Salary: $21.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Overtime
Ability to commute/relocate:
Bellingham, WA 98226: Reliably commute or planning to relocate before starting work (Required)
Experience:
Office: 1 year (Required)
Work Location: In person