Sierrah Roberts
Psychology
Location: Orem, UT, USA
School: Utah Valley University
Field of Study: Psychology

Sierrah Roberts

Objective:
Seeking a part-time position in customer service/front desk receptionist in the psychology field.

Education:
Currently attending Utah Valley University – 3.9 Overall G.P.A
Associate's Degree in Psychology
Pursuing a Bachelor's Degree in Psychology
Desert Hills High School, Graduated with honors – 2018
28 on ACT – 27 in Math

Special Skills:
Works well with people, friendly and outgoing, quick learner, knows how to handle money, excellent math skills, flexible, works well under pressure, responsible, good multi-tasker, excellent communicator, relationship-building skills, and great organizational skills.
• Food Handlers Permit
• Word, Excel, and Powerpoint certified

Awards and Clubs:
• Exemplary Academic Merit Scholarship recipient - Utah Valley University
• Full Regents & PGA of America Scholarship recipient
• Member of WCYC (Washington County Youth Coalition)
• Member of DECA (Distributive Education Clubs of America)
• Member of PTK (Phi Theta Kappa Honors Society)
• Nominated for membership of The National Society of Collegiate Scholars

Schedule:
(Starting December 1st):
Available 10 am-7 pm all weekdays.

(Starting Spring semester 2021):
Available 10 am-7 pm Mondays, Wednesdays, Thursdays, and Fridays.
Available 10 am-3:30 pm Tuesdays

Work Experience:
Front Cashier at Twisted Noodle Cafe, St. George, Utah. Employed from March - November 2017.
•Answered questions about menu selections and made recommendations
•Took customers’ orders on POS system
•Provided friendly and efficient service at all times
•Helped make customers’ exact orders and special requests in a timely matter
•Counted the till each night for registers to ensure mistakes were not made.

Front Cashier & Food Line Prep for The Orange Peel, St. George, Utah. Employed from January - August 2018
•Assisted guests with making menu choices in an informative and helpful fashion.
•Prepared and made smoothies and smoothie bowls to customers’ liking.
•Monitored dining room to ensure optimal guest experience.
•Delivered exceptional, fast, and friendly service.

Quality Assurance Call Grader for Respond Marketing, Orem, Utah. Employed from January 2019 – May 2019 (employment ended because position no longer existed).
•Listened to outbound calls between other employees and customers.
•Followed and filled out a strict QA worksheet through Excel to assure employees were including all necessary information and greeting customers properly.
•Organized all finished QA worksheets in Google Docs.
•Advised those who had received below efficient scores on how to improve.

Front Sales Associate at Clad and Cloth, Provo, Utah. Employed from October 2019 – February 2020.
•Ensured store area constantly maintained a neat and professional look.
•Greeted customers in a friendly, welcoming way and assisted them with any needs or questions they had.
•Checked customers out or processed returns on iPad (Shopify register system)
– Handled money and credit/debit cards.
•Counted the till each night for both registers to ensure the amount was correct.
•Assisted the warehouse workers with any shipping, processing, or tidying needs.

References:
Roslyn Jessop (former employer -babysitter)- Mobile: ------------
Jessica Lynn (Manager at Twisted Noodle Cafe) Mobile: ------------
Tammy Weythman (Owner of The Orange Peel) Mobile: ------------
Carson Douglas (Manager at Respond Marketing) Mobile: ------------
Kennadee Bockenstedt (Store Manager at Clad and Cloth) Mobile: ------------

Therapist office, psychology, college student, therapy, front desk, receptionist, office,