Sierrah Roberts
Sierrah Roberts

Objective:
Seeking a part-time position in customer service/front desk receptionist in the psychology field.

Education:
Currently attending Utah Valley University � 3.9 Overall G.P.A
Associate's Degree in Psychology
Pursuing a Bachelor's Degree in Psychology
Desert Hills High School, Graduated with honors � 2018
28 on ACT � 27 in Math

Special Skills:
Works well with people, friendly and outgoing, quick learner, knows how to handle money, excellent math skills, flexible, works well under pressure, responsible, good multi-tasker, excellent communicator, relationship-building skills, and great organizational skills.
� Food Handlers Permit
� Word, Excel, and Powerpoint certified

Awards and Clubs:
� Exemplary Academic Merit Scholarship recipient - Utah Valley University
� Full Regents & PGA of America Scholarship recipient
� Member of WCYC (Washington County Youth Coalition)
� Member of DECA (Distributive Education Clubs of America)
� Member of PTK (Phi Theta Kappa Honors Society)
� Nominated for membership of The National Society of Collegiate Scholars

Schedule:
(Starting December 1st):
Available 10 am-7 pm all weekdays.

(Starting Spring semester 2021):
Available 10 am-7 pm Mondays, Wednesdays, Thursdays, and Fridays.
Available 10 am-3:30 pm Tuesdays

Work Experience:
Front Cashier at Twisted Noodle Cafe, St. George, Utah. Employed from March - November 2017.
�Answered questions about menu selections and made recommendations
�Took customers� orders on POS system
�Provided friendly and efficient service at all times
�Helped make customers� exact orders and special requests in a timely matter
�Counted the till each night for registers to ensure mistakes were not made.

Front Cashier & Food Line Prep for The Orange Peel, St. George, Utah. Employed from January - August 2018
�Assisted guests with making menu choices in an informative and helpful fashion.
�Prepared and made smoothies and smoothie bowls to customers� liking.
�Monitored dining room to ensure optimal guest experience.
�Delivered exceptional, fast, and friendly service.

Quality Assurance Call Grader for Respond Marketing, Orem, Utah. Employed from January 2019 � May 2019 (employment ended because position no longer existed).
�Listened to outbound calls between other employees and customers.
�Followed and filled out a strict QA worksheet through Excel to assure employees were including all necessary information and greeting customers properly.
�Organized all finished QA worksheets in Google Docs.
�Advised those who had received below efficient scores on how to improve.

Front Sales Associate at Clad and Cloth, Provo, Utah. Employed from October 2019 � February 2020.
�Ensured store area constantly maintained a neat and professional look.
�Greeted customers in a friendly, welcoming way and assisted them with any needs or questions they had.
�Checked customers out or processed returns on iPad (Shopify register system)
� Handled money and credit/debit cards.
�Counted the till each night for both registers to ensure the amount was correct.
�Assisted the warehouse workers with any shipping, processing, or tidying needs.

References:
Roslyn Jessop (former employer -babysitter)- Mobile: ------------
Jessica Lynn (Manager at Twisted Noodle Cafe) Mobile: ------------
Tammy Weythman (Owner of The Orange Peel) Mobile: ------------
Carson Douglas (Manager at Respond Marketing) Mobile: ------------
Kennadee Bockenstedt (Store Manager at Clad and Cloth) Mobile: ------------